Jira Cloud Administrator at CTG Phoenix, AZ

Feitong Buke; Phoenix (AZ); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Feitong Buke is seeking a Jira Cloud Administrator to administer and optimize Jira for their Enterprise Technology team. The role involves configuring workflows, supporting Agile teams, and ensuring system integrity and compliance.

Experience in enterprise environments with Jira Cloud is preferred. The position is hybrid in Phoenix, AZ, with possible consideration for candidates in New York or Sunrise, FL.

Qualifications

• Strong experience in administering Jira Cloud in enterprise environments.
• Excellent verbal and written English communication skills required.
• Ability to interact professionally with diverse groups.

Responsibilities

• Administer and optimize Jira Cloud for the Agile Solutions team.
• Support Agile teams with Jira enhancements and troubleshooting.
• Ensure system integrity and maintain compliance.

Skills

Jira Cloud administration expertise

Workflow design and automation rules

Knowledge of Agile methodologies

Strong communication skills

Education

Bachelor's in IT or Computer Science

Job description

Location: Phoenix, AZ (Hybrid - Phoenix preferred; New York or Sunrise, FL also considered). Duration: Ongoing Contract

Duties

• Administer and optimize Jira Cloud for the Enterprise Technology / Agile Solutions team.
• Configure workflows, fields, dashboards, permissions, automations, and integrations.
• Support Agile teams with Jira enhancements, troubleshooting, and best-practice guidance.
• Ensure system integrity, perform audits, and maintain compliance.

Skills

• Strong Jira Cloud administration expertise.
• Proficiency with workflow design, automation rules, dashboards, and permission schemes.
• Knowledge of Agile methodologies and Atlassian Cloud ecosystem.
• Strong communication, problem-solving, and organizational skills.

Experience

• Prior Jira Cloud Administrator experience in enterprise environments.
• Experience supporting Agile teams and Jira integrations/add-ons.

Education

• Bachelor's in IT, Computer Science, or related field preferred; equivalent experience accepted.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Equal Opportunity Employer Statement

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.