JIRA Administrator

GCyber; Arlington (VA); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Paid leave

Parental leave

401(k) matching

Health/dental/vision insurance

Professional development

Commuter benefits

Parking allowance

Disability insurance

Job summary

GCyber is seeking a JIRA Administrator to support a high-profile DISA customer, configuring dashboards and workflows to streamline cloud deployment and management.

Responsibilities include analyzing current functionality, administering JIRA/Confluence permissions, and coordinating incident reporting with stakeholders across defense and intelligence teams.

Qualifications

• Active DoD Top Secret/SCI clearance eligibility is required.
• DoD 8570 IAT Level II certification (CCNA Security, CySA+, GICSP, GSEC, Security+) preferred.
• 3+ years hands-on experience with the Atlassian product suite, focused on JIRA administration.

Responsibilities

• Analyze, document, and improve current JIRA functionality and workflows.
• Administer and maintain JIRA/Confluence dashboards, filters, and permissions.
• Manage incidents, reporting, and analytics; coordinate with stakeholders.

Skills

JIRA administration

Atlassian suite

Scripting

Education

BA/BS Degree

Tools

Atlassian product suite

Job description

GCyber is seeking a JIRA Administrator, to support a high profile DISA customer in their mission to improve collaboration and information sharing between defense and intelligence organizations. The JIRA Administrator will be configuring and maintaining JIRA dashboards and workflows to streamline cloud systems deployment and management.

Responsibilities

• Analyze, document, and improve current functionality while researching and applying industry best practices.
• Administer applications and systems, including backups, scheduled jobs, and testing of new tool versions and plug-ins for compatibility.
• Manage and optimize JIRA projects, workflows, filters, dashboards, permissions, security, and integrations with external plug-ins.
• Oversee user permissions and access for JIRA, Confluence, and related tools to support project and team needs.
• Manage incident ticket data, reporting, and analytics while communicating and sharing knowledge across stakeholders.

Minimum Qualifications and Experience

• Active DoD Top Secret/SCI clearance and be eligible to obtain and maintain a CI Poly
• DoD 8570 IAT Level II certification (i.e., CCNA Security, CySA+, GICSP, GSEC, Security+)
• BA/BS Degree and 4-8 years prior relevant experience; additional experience may be considered in lieu of degree.
• Minimum of 3+ years hands‑on experience working with the Atlassian product suite, with specific focus on JIRA as an administrator.
• Scripting experience (e.g. bash, python, perl) desired

Our Benefits

GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include:

• 26 Days of Paid Leave + Annual PTO Increase
• An extra day of paid leave for every year of employment with GCyber
• Paid Parental Leave
• Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave
• 401(k) Matching
• 100% Company-funded Disability Insurance
• 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members
• Training and Professional Development Plans
• Commuter Benefits Plan
• Parking and Transportation Allowance

Equal Opportunity Employer

GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.

Stay in Touch

For future job notifications please follow GCyber on LinkedIn. https://linkedin.com/company/gcyber