Jewelry Store Sales Leader | Growth & Coaching

Shane Co.; San Mateo (CA); Sur place; USD 86 000 - 95 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

401(k) with company match

Paid vacation, holidays, sick time

Life insurance

Résumé du poste

Shane Co. in San Mateo is seeking a Sales Manager to lead the sales team and drive top-line revenue while ensuring an exceptional customer experience.

The role sits within store leadership under the Store Manager, with responsibility for sales, customer, and employee experience. The company has four generations of jewelers and is the largest family-owned jeweler in the U.S.; you’ll participate in a training track to gain proficiency in sales, coaching, and store operations while representing the

Qualifications

• A minimum of 2 years' experience managing, leading, developing, training, and/ or supervising others.
• Evening and weekend availability is a must.
• Direct knowledge of selling techniques and practices and demonstrated skill in that area. Significant prior sales experience in a face-to-face environment is required.
• Retail sales or hospitality industry experience preferred with the ability to present features and benefits of unique products.
• Excellent written and spoken English; communication with customers and home office in writing and face to face.

Responsabilités

• Assist in driving top line sales, including supervising, coaching, and direction of the sales staff.
• Contribute to the sales floor by actively engaging in the sales process with customers, providing an excellent experience and exemplifying Shane Co. sales tools.
• Work closely with the rest of the store management team in a collaborative, transparent manner.
• Partner with the Store Visual Merchandiser to educate the team on merchandising standards including case presentation and storytelling.
• Participate in and exemplify company culture and values; develop understanding of shop, customer service, and sales operations.
• Attend and participate in all scheduled store management and sales team meetings; perform opening and closing duties.
• Process shop jobs, repairs, warranty work, and quality control according to Shane Co. standards; participate in shop inventories.

Connaissances

People management

Sales coaching

Customer engagement

Communication

Training

Face-to-face selling

Formation

High school diploma or equivalent

Description du poste

Shane Co. in San Mateo is seeking a Sales Manager to lead the sales team and drive top-line revenue while ensuring an exceptional customer experience.

The role sits within store leadership under the Store Manager, with responsibility for sales, customer, and employee experience. The company has four generations of jewelers and is the largest family-owned jeweler in the U.S.; you’ll participate in a training track to gain proficiency in sales, coaching, and store operations while representing the