Fine Jewelry Sales Specialist

Shane Co.; Cupertino (CA); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Competitive medical, dental, andvision

401(k) with company match

Paid vacation, sick time, holidays, &

Bereavement leave

Company-paid extended illness bank

Optional long-term disability & life保险

Paid parental leave & fertilitybenefit

Dependent care Flexible Spending

Employee Affinity Groups

Role-specific training & internal学习机会

Career development & leadership机会

Job summary

Shane Co. is seeking a Jewelry Consultant in Cupertino, CA. You will listen, build relationships, and guide customers toward jewelry they’ll love for years.

Base pay is $31-$41 per hour with a potential annual performance bonus up to $50,000 and a weekly team bonus up to $150. This full-time role requires strong selling skills and weekend availability. You’ll learn about diamonds, gemstones, and craftsmanship while delivering personalized, consultative service.

Qualifications

• At least two years of consultative, customer-facing sales experience.
• Experience selling products where understanding features, benefits, and customer needs matters.
• Track record of building relationships that lead to results.
• Confidence communicating value and asking for the sale.
• Curiosity, emotional intelligence, and the ability to connect with different personalities.
• Evening and weekend availability.
• Strong visual acuity and manual dexterity for handling fine jewelry.
• Excellence in written and spoken English.
• High school diploma or equivalent.
• No jewelry experience required.
• We can teach you jewelry.

Responsibilities

• Create personal, memorable sales experiences by understanding each customer's story, style, and needs.
• Lead confident sales conversations that connect product features and benefits to what matters to the customer.
• Build relationships that extend beyond a single transaction and create customers for life who come back and recommend you to their friends and family.
• Learn the craftsmanship, quality, and story behind our jewelry so you can sell with expertise and confidence.
• Own your individual sales goals while contributing to the success of the entire store.
• Follow up with customers and continue building relationships after they leave the store.
• Learn continuously, welcome coaching, and help newer team members grow.
• Be a Proud Brand Ambassador who represents Shane Co. with authenticity and pride in every customer and business interaction.
• Put the customer at the center of decisions and deliver experiences that exceed expectations.
• Protect our family legacy by acting with integrity by doing what is right.
• Share our uncompromising standard for quality in our products.
• Understand and champion our commitment to worldwide sourcing and the value and beauty we bring to our customers as a result.
• Ensure the decisions you make and the work you deliver strengthen the Shane Co. brand and reinforce what makes us different.

Skills

Consultative sales

Relationship building

Communication skills

English fluency

Evening/weekend availability

Customer service

Education

High school diploma

Job description

Shane Co. is seeking a Jewelry Consultant in Cupertino, CA. You will listen, build relationships, and guide customers toward jewelry they’ll love for years.

Base pay is $31-$41 per hour with a potential annual performance bonus up to $50,000 and a weekly team bonus up to $150. This full-time role requires strong selling skills and weekend availability. You’ll learn about diamonds, gemstones, and craftsmanship while delivering personalized, consultative service.