Jewelry Store Manager – People-First Leader

Signet Jewelers; Providence (RI); On-site; USD 65,000 - 95,000; Full time

Job summary

Signet Jewelers' Zales division is seeking an experienced Store Manager to lead a single-store operation, drive sales, and ensure exceptional customer service. You will coach a diverse team, manage inventory, and uphold brand standards while delivering a compelling in-store experience.

The role emphasizes people-first leadership, development of staff, and achieving store performance goals through strategic planning and daily execution. Weekend and peak-season hours apply.

Qualifications

• Minimum of 2 years of college preferred.
• At least 3 years of retail sales experience, or 2 years retail sales experience plus a minimum of 1-year retail management experience.
• Diamond Council of America (DCA) certification is preferred.
• Proficient with MS Office and other business tools.
• Bilingual skills are a plus.

Responsibilities

• Lead day-to-day store operations to achieve sales, profitability, customer satisfaction, inventory control, brand representation, and team development.
• Coach and develop the store staff to deliver a best-in-class customer experience.
• Build life-time relationships with customers and maintain brand representation in interactions and merchandising.
• Manage scheduling, training, and development to ensure readiness and performance.
• Maintain inventory control and store visuals consistent with Signet standards.

Skills

Advanced communication

Interpersonal skills

Presentation skills

Problem solving

Independence

Planning and organizing

Attention to detail

Reliability

Education

Two years college preferred

DCA certification preferred

Tools

MS Office

Job description

Signet Jewelers' Zales division is seeking an experienced Store Manager to lead a single-store operation, drive sales, and ensure exceptional customer service. You will coach a diverse team, manage inventory, and uphold brand standards while delivering a compelling in-store experience.

The role emphasizes people-first leadership, development of staff, and achieving store performance goals through strategic planning and daily execution. Weekend and peak-season hours apply.