Jewelry Store: Assistant Manager & Team Leader

Signet Jewelers Limited; Barboursville (WV); On-site; USD 40,000 - 55,000; Full time

Job summary

Signet Jewelers, including Zales, is seeking an Assistant Store Manager to support the Store Manager in achieving sales goals and maintaining exceptional customer service. You will help develop the team, train staff on products, and enforce company policies while driving a high-performing store environment.

The role focuses on daily store operations, coaching team members, recruiting, and upholding company standards to ensure an outstanding customer experience.

Qualifications

• At least one year of retail experience, preferably with a jeweler or specialty retailer.
• Knowledge of operating POS terminals and scanners, using basic computer software and hardware.
• Ability to interpret a variety of instructions in written, oral, diagram, and schedule form.
• Availability to work days, nights and weekends.

Responsibilities

• Assist the Store Manager in maintaining daily focus on individual and team members\' standards to attain sales and profit projections.
• Contribute to an atmosphere of total customer satisfaction.
• Develop skills and product knowledge of team members through training and evaluation.
• Recruiting and selection of team members and following/enforcing all Company policies and procedures.

Skills

Retail experience

POS & scanners

Basic computer skills

Ability to interpret instructions

Tools

POS terminals

Barcode scanners

Store software basics

Job description

Signet Jewelers, including Zales, is seeking an Assistant Store Manager to support the Store Manager in achieving sales goals and maintaining exceptional customer service. You will help develop the team, train staff on products, and enforce company policies while driving a high-performing store environment.

The role focuses on daily store operations, coaching team members, recruiting, and upholding company standards to ensure an outstanding customer experience.