Store Manager — Jewelry & Customer Experience Leader

Signet Jewelers Limited; Tulsa (OK); On-site; USD 65,000 - 85,000; Full time

Job summary

Zales, part of Signet Jewelers, is seeking a Store Manager to lead a single store with a focus on a best-in-class customer experience, sales growth, and brand representation. You will coach and develop a diverse team, manage inventory and promotions, and partner with district leadership to meet financial goals while upholding People First values.

This role requires strong leadership, communication, and a customer-first mindset.

Qualifications

• Minimum of 2 years of college preferred.
• At least 3 years of retail sales experience, OR 2 years retail sales experience plus 1 year retail management experience.
• Diamond Council of America certification is a plus.

Responsibilities

• Lead the day-to-day operations of a single store to achieve sales, profitability, and customer satisfaction.
• Coach and develop team members to ensure a high-quality customer experience and brand representation.
• Manage inventory, visuals, and promotions in alignment with corporate initiatives.
• Collaborate with District Manager and other store teams to meet targets and drive growth.

Skills

People leadership

Customer service

Sales coaching

Communication

Problem solving

Education

Two-year college preferred

Job description

Zales, part of Signet Jewelers, is seeking a Store Manager to lead a single store with a focus on a best-in-class customer experience, sales growth, and brand representation. You will coach and develop a diverse team, manage inventory and promotions, and partner with district leadership to meet financial goals while upholding People First values.

This role requires strong leadership, communication, and a customer-first mindset.