Jewelry Store Manager: Lead Growth & Experience

Signet Jewelers; Harrisburg (Dauphin County); On-site; USD 55,000 - 75,000; Full time

Job summary

Kay Jewelers is seeking a Store Manager to lead a single store’s daily operations, drive sales and profitability, and coach a diverse team to deliver a premier customer experience. Reporting to the District Manager, you will promote brand standards, manage inventory, and develop associates to foster long-lasting customer relationships.

The role emphasizes a People First environment, inclusion, and strong leadership to meet store goals across schedules, training, and performance.

Qualifications

• Minimum of 2 years of college preferred.
• At least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.
• Diamond Council of America (DCA) certified preferred.
• Advanced communication skills, both written and verbal.
• Proficient with MS Office and related business tools.
• Strong interpersonal skills to build employee and customer relationships.
• Ability to present themselves in a professional manner via email, social media, video conference, telephonic and text.
• Ability to plan and organize tasks to meet deadlines and expectations.

Responsibilities

• Lead day-to-day store operations to achieve sales, profitability, and customer satisfaction goals.
• Coach and develop the store team to deliver Lifetimes relationships with customers and a best-in-class experience.
• Ensure brand representation, store visuals, and inventory control.
• Schedule and manage staffing for peak periods and store coverage.
• Maintain compliance with company policies and practices and foster a People First store environment.

Skills

Advanced Communication

Interpersonal Skills

Problem Solving

Planning & Organization

Reliability

Education

College coursework preferred

DCA certified

Tools

MS Office

Job description

Kay Jewelers is seeking a Store Manager to lead a single store’s daily operations, drive sales and profitability, and coach a diverse team to deliver a premier customer experience. Reporting to the District Manager, you will promote brand standards, manage inventory, and develop associates to foster long-lasting customer relationships.

The role emphasizes a People First environment, inclusion, and strong leadership to meet store goals across schedules, training, and performance.