Jewelry Sales Lead & Store Supervisor

Fred Meyer Jewelers; Bend (OR); On-site; USD 50,000 - 70,000; Full time

Job summary

Fred Meyer Jewelers is seeking a store supervisor to support daily operations and lead the sales team in Bend, Oregon. You will act as the location’s supervisor in the store manager’s absence, drive profitability, and help achieve growth and sales targets through excellent team leadership and customer engagement.

The role emphasizes delivering a fine jewelry experience, maintaining stock integrity, and ensuring adherence to company values.

Qualifications

• High school diploma or GED plus a minimum of 6 months Fred Meyer experience and 1 year jewelry sales experience; or combination of relevant education and experience.
• Minimum 18 years of age.
• Ability to pass drug test.
• Maintain confidentiality.
• Diamond Council of America (DCA) courses completed within a year from being hired to this position.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Maintain profitability of location through sales and proper shrink and expense control.
• Achieve personal sales targets by turning every customer life’s meaningful moments into a celebration by offering a fine jewelry experience that is approachable, special and lasting.
• Support store manager in training and development of sales professionals; follow-up on initial onboarding training of new team members.
• Achieve personal targets that drive sales (e.g., credit applications, protection plan and Diamond Design Parties).
• Foster life-long emotional connections with customers by clienteling.
• Support the coordination of the operations functions.
• Display merchandise and promotional materials in accordance with corporate merchandising plans.
• Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems.
• Provide product knowledge, features and benefits to customers when presenting merchandise.
• Estimate repairs and inspect/clean customer jewelry.

Skills

Leadership

People management

Customer service

Communication

Education

High school diploma or GED

Tools

Microsoft Outlook

First Place

ACT

Intranet

Job description

Fred Meyer Jewelers is seeking a store supervisor to support daily operations and lead the sales team in Bend, Oregon. You will act as the location’s supervisor in the store manager’s absence, drive profitability, and help achieve growth and sales targets through excellent team leadership and customer engagement.

The role emphasizes delivering a fine jewelry experience, maintaining stock integrity, and ensuring adherence to company values.