Jewelry Store Lead & Customer Experience Champion

Fred Meyer Jewelers; South Jordan (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

Fred Meyer Jewelers in South Jordan, Utah seeks a leadership-focused individual to assist the store manager and act as supervisor in their absence. Responsibilities include maximizing store profitability, guiding sales teams, and delivering memorable jewelry experiences with our customers both in-store and online.

The role emphasizes customer service, staff mentoring, merchandising, and operational coordination, with expectations for growth and meeting sales targets while upholding company

Qualifications

• High school diploma or GED plus 6 months Fred Meyer experience and 1 year jewelry sales experience
• Minimum 18 years of age
• Ability to pass drug test
• Maintain confidentiality
• Accuracy and attention to detail
• Ability to organize/prioritize tasks/projects
• Diamond Council of America (DCA) courses completed within a year from being hired to this position

Responsibilities

• Model Customer 1st behavior and deliver excellent customer service
• Maintain profitability through sales and expense control
• Achieve personal sales targets and provide a fine jewelry experience
• Assist store manager with training and development of sales professionals
• Manage customer engagements and clienteling to build relationships
• Coordinate operations and merchandising per corporate plans
• Assist with time and attendance and staff scheduling
• Travel to other store locations for back-up coverage occasionally
• Perform jewelry repairs estimates and watch battery replacements

Job description

Fred Meyer Jewelers in South Jordan, Utah seeks a leadership-focused individual to assist the store manager and act as supervisor in their absence. Responsibilities include maximizing store profitability, guiding sales teams, and delivering memorable jewelry experiences with our customers both in-store and online.

The role emphasizes customer service, staff mentoring, merchandising, and operational coordination, with expectations for growth and meeting sales targets while upholding company