Fine Jewelry Sales & Clienteling Specialist

Fred-Meyer; South Jordan (UT); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Tuition reimbursement up to $21,000

Career growth opportunities

Healthcare coverage options

Flexible scheduling

Job summary

Fred Meyer Jewelers in South Jordan, UT on-site is seeking engaging sales professionals to deliver a fine jewelry experience. You will build client relationships, demonstrate product knowledge, and help customers select rings, earrings, and gems with care and respect.

Training will cover selling techniques and jewelry knowledge to ensure an uplifting shopping experience. The role emphasizes meeting personal sales targets, participating in events, and maintaining meticulous store standards.

Qualifications

• Sales, retail and/or jewelry experience is required.
• High school diploma or GED is required.
• Commitment to excellence, desire to grow and ability to provide refreshing shopping experience.
• Goal oriented and sales driven; passion to succeed.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates)
• Promote Diamond Parties and special events with every customer
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to enhance team performance
• Foster life-long emotional connections with customers by clienteling
• Provide product knowledge, features and benefits to all customers when presenting merchandise
• Advise customers on quality, cuts, and/or value of jewelry and assist in selecting mountings and/or settings for gems
• Attend required monthly meetings
• Operate POS and take payment or obtain credit authorization
• Inspect and clean customers' jewelry
• Provide estimates for jewelry and watch repairs
• Perform watch battery replacements and watch band adjustments
• Follow receiving and processing procedures
• Display merchandise and promotional materials in accordance with corporate merchandising plans
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
• Participate in the inventory process
• Complete case counts
• Maintain flexibility to work any shift, including weekends, holidays and overtime
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Sales experience

Customer service

Jewelry knowledge

Education

High school diploma or GED

Job description

Fred Meyer Jewelers in South Jordan, UT on-site is seeking engaging sales professionals to deliver a fine jewelry experience. You will build client relationships, demonstrate product knowledge, and help customers select rings, earrings, and gems with care and respect.

Training will cover selling techniques and jewelry knowledge to ensure an uplifting shopping experience. The role emphasizes meeting personal sales targets, participating in events, and maintaining meticulous store standards.