Jewelry Sales Associate

Friendly Diamonds; United States; Remote; USD 40,000 - 65,000; Full time

Job summary

Join a leading company transforming the jewelry industry! As a Jewelry Sales Associate, you'll provide personalized guidance and support to clients in a flexible, remote role. Connect with customers, travel as needed, and contribute to a sustainable jewelry experience while achieving sales targets. Be part of a dynamic team dedicated to exceptional customer service and innovative practices.

Benefits

Travel reimbursements

Flexible remote work environment

Professional growth opportunities

Qualifications

• Proven experience in sales or customer service.
• Excellent relationships with clients.
• Passion for jewelry and sustainability.

Responsibilities

• Act as the primary point of contact for clients.
• Conduct virtual consultations and maintain client relationships.
• Travel to meet clients for in-person consultations.

Skills

Communication

Sales

Customer Service

Organization

Tools

CRM Tools

E-commerce Platforms

Job description

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We are seeking a motivated and customer-focused *Jewelry Sales Associate* to join our team in a remote capacity. The ideal candidate will work closely with clients, providing personalized guidance and support throughout their jewelry purchasing journey. While this is primarily a remote role, the associate will be required to travel to meet clients in person as per appointment schedules for a few days each month.

Key Responsibilities:

- Act as the primary point of contact for clients, providing exceptional service and guidance on jewelry selection, customization, and purchasing.

- Build and maintain strong relationships with clients, ensuring a seamless and memorable shopping experience.

- Conduct virtual consultations to understand customer needs and provide tailored recommendations.

- Travel as needed to meet clients for in-person consultations, presentations, and fittings (travel required for a few days each month).

- Maintain up-to-date knowledge of Friendly Diamonds' products, including lab-grown diamonds and sustainable jewelry offerings.

- Work collaboratively with internal teams to fulfill orders and address customer queries.

- Track and achieve sales targets while ensuring customer satisfaction and loyalty.

- Handle post-sale follow-ups, including feedback collection and addressing any concerns.

Qualifications

- Proven experience in sales, customer service, or a related role (experience in the jewelry industry is a plus).

- Excellent communication and interpersonal skills with a focus on building client relationships.

- Ability to work independently in a remote environment and manage time effectively.

- Willingness to travel within the USA for client meetings a few days each month (expenses covered by the company).

- Strong organizational skills and attention to detail.

- Passion for jewelry and sustainability is a plus.

- Familiarity with CRM tools and e-commerce platforms is advantageous.

What We Offer:

- Competitive salary with performance-based incentives.

- Opportunities for professional growth in a dynamic and innovative company.

- Travel reimbursements for client appointments.

- Flexible remote work environment with scheduled travel.

- Training and development in sustainable jewelry practices.

• *Join us at Friendly Diamonds and be a part of a team that is transforming the jewelry industry with sustainability and exceptional customer experiences!*

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Luxury Goods and Jewelry

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