Jewelry Sales Associate

Smythe & Cross Fine Jewelry; Los Altos (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Smythe & Cross Fine Jewelry in Los Altos, CA is seeking a full-time Jewelry Sales Associate to join our on-site team. You will assist customers in selecting jewelry that suits their style, deliver exceptional service, and help maintain attractive product displays.

This role emphasizes building relationships, meeting sales goals, and contributing to a welcoming luxury retail environment. Experience in luxury retail is a plus, and strong communication is essential to understand customer needs.

Qualifications

• Strong communication skills for engaging with customers and understanding their needs.
• Exceptional customer service abilities with a focus on ensuring customer satisfaction and enhancing the customer experience.
• Experience in retail sales, including a talent for building relationships and meeting sales goals.
• Familiarity with fine jewelry and a passion for providing insight and guidance to customers.
• Attention to detail and organizational skills for maintaining product displays.
• Ability to work on-site and deliver excellent service in a team environment.
• Previous experience in luxury retail, fine jewelry, or similar industries is a plus.

Responsibilities

• Assist customers in selecting jewelry that meets their style and preferences.
• Deliver exceptional customer service and maintain inviting retail environment.
• Handle transactions and address customer inquiries.
• Support store operations as needed and maintain product displays.

Skills

Customer service

Communication

Retail sales

Relationship building

Team player

Attention to detail

On-site presence

Job description

Smythe & Cross Fine Jewelry is a distinguished full-service jewelry store located in the heart of downtown Los Altos, California. Known for offering a curated selection of elegant jewelry designs that range from classic to contemporary, our collection features pieces crafted by renowned designers and artisans worldwide. We are committed to providing exceptional quality and service to our customers.

Role Description

We are seeking a full-time Jewelry Sales Associate to join our team at our Los Altos, CA location. This on-site role involves assisting customers in selecting jewelry that meets their style and preferences, delivering exceptional customer service, maintaining product displays, and contributing to a welcoming retail environment. Additional responsibilities include handling transactions, addressing customer inquiries, and supporting store operations as needed.

Qualifications

• Strong communication skills for engaging with customers and understanding their needs
• Exceptional customer service abilities with a focus on ensuring customer satisfaction and enhancing the customer experience
• Experience in retail sales, including a talent for building relationships and meeting sales goals
• Familiarity with fine jewelry and a passion for providing insight and guidance to customers
• Attention to detail and organizational skills for maintaining product displays
• Ability to work on-site and deliver excellent service in a team environment
• Previous experience in luxury retail, fine jewelry, or similar industries is a plus