Jewelry Sales Associate

Ethan Lord Jewelers; Chicago (IL); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off

401k with match

Growth opportunities

Résumé du poste

Ethan Lord Jewelers on Chicago's Jewelers Row is seeking a motivated jewelry salesperson and client services professional to join our small, nimble team. You’ll learn diamonds, gemstones, and custom design, while delivering high-touch experiences for every client.

You will handle inquiries, assist walk-in clients, and support senior sales staff with major sales. A positive attitude, organization, and eagerness to learn are essential, with a generous commission plan and benefits.

Qualifications

• Experience in sales and customer service.
• Excellent communication via email and phone.
• Friendly, professional attitude and positive demeanor.
• Team player willing to pitch in as needed.
• Organized and reliable; quick learner of jewelry concepts.

Responsabilités

• Respond to phone and email inquiries.
• Assist walk-in clients in the showroom.
• Tag-team with senior salespeople on major sales.
• Support the team by helping clients as needed.
• Maintain a clean, welcoming showroom floor.
• Practice regular clienteling and follow-ups with clients.

Connaissances

Sales experience

Customer service

Communication

Team player

Organized

Eager to learn

Outils

CRM

Description du poste

We’re seeking a motivatedjewelry salesperson and client services professionalto join our small, nimble team onJewelers Row in downtown Chicago. This role is ideal for someone with great energy, curiosity, and a people-first mindset.

You don’t need deep jewelry experience to start, but you do need to be eager to learn and genuinely excited about delivering exceptional products and thoughtful, high-touch experiences for every client.

A natural interest in design and jewelry manufacturing will serve you well here, and any background in art, design, jewelry, or gemstones is a strong plus.

You will be serving clients during the biggest moments of their lives! You’ll work with them on jewelry and custom design including:

• Diamond and gemstone engagement rings
• Men’s and women’s wedding bands
• Diamond and gemstone bands and other jewelry
• Custom projects such as gemstone pendants, ring resets, and heirloom redesigns.

Other general responsibilities will include:

• Responding to phone and email inquiries
• Helping walk-in clients
• Tag-teaming with senior salespeople on major sales
• Supporting the whole team by assisting clients as needed
• Helping to maintain a clean, fun, productive showroom floor
• Regular clienteling: following up with clients, keeping in touch and staying organized enough to know when to reach out and congratulate them on new weddings, engagements, new babies, etc.!

REQUIREMENTS

You must:

• Have experience in sales and customer service
• Have great communication skills, including email and phone
• Be friendly, professional and have a positive attitude
• Be a team player and willing to pitch in as needed
• Be organized
• Be a sponge: you will need to learn diamonds, gemstones, jewelry, manufacturing and more in order to be truly successful

You'll get:

• Salary plus a generous commission plan
• Benefits: health, paid days off, 401k w/match
• A friendly, supportive work environment
• An opportunity to excel and grow as our company expands: we are a subsidiary of a larger manufacturing operation, and opportunities are always out there!