Jewelry Sales Associate

Segal & Co Fine Jewelers; Chesapeake (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

Segal & Co Fine Jewelers in Chesapeake, VA, is seeking a Jewelry Sales Associate to greet customers, assess needs, and guide them through fine jewelry selections, custom designs, and repair services.

The full-time, on-site role requires presenting products, explaining features and warranties, handling transactions, and maintaining inviting displays while supporting inventory and store operations.

Qualifications

• Strong interpersonal and communication skills, with the ability to build trust and explain product details clearly.
• Demonstrated customer service, customer satisfaction, and customer experience skills, focused on creating a positive, inclusive environment for all customers.
• Experience in retail sales, preferably in jewelry, luxury goods, or related customer-facing settings.
• Ability to learn and describe jewelry materials, gemstones, and design options; interest in fine jewelry and craftsmanship.
• Attention to detail, reliability, and integrity in handling high-value merchandise and sensitive customer information.
• Comfort working on-site, standing for extended periods, and supporting store operations, including evenings and weekends as needed.
• High school diploma or equivalent; additional training or certification in retail, sales, or jewelry is a plus.

Responsibilities

• Greet customers, understand their needs, and guide them through the selection of fine jewelry, custom designs, and repair services.
• Present products, explain features and warranties, handle sales transactions, and maintain accurate records.
• Maintain clean and visually appealing displays, safeguarding merchandise, and supporting inventory and stock management.
• Assist with customer appointments, collaborate with the gemologist and designer as needed, and contribute to a welcoming, inclusive store atmosphere.

Skills

Interpersonal skills

Communication

Customer service

Retail sales

Attention to detail

Integrity

Education

High school diploma

Job description

Company Description

Segal & Co Fine Jewelers is an established fine jewelry store known for exceptional value, outstanding customer service, and comprehensive warranties. With over 120 years of combined experience serving customers in Chesapeake and Virginia Beach, the store offers a carefully curated selection of jewelry tailored to individual preferences. Custom jewelry designs are available through an on-staff certified gemologist and jewelry designer, providing options for a wide range of styles and budgets. The store also offers professional jewelry repair services, supporting long-term care and maintenance of each piece. Team members join a customer-focused environment that emphasizes trust, craftsmanship, and personalized service.

Role Description

The Jewelry Sales Associate is a full-time, on-site role located in Chesapeake, VA. This role involves greeting customers, understanding their needs, and guiding them through the selection of fine jewelry, custom designs, and repair services. The associate will present products, explain features and warranties, handle sales transactions, and maintain accurate records. Daily responsibilities include maintaining clean and visually appealing displays, safeguarding merchandise, and supporting inventory and stock management. The associate will also assist with customer appointments, collaborate with the gemologist and designer as needed, and contribute to a welcoming, inclusive store atmosphere.

Qualifications

• Strong interpersonal and communication skills, with the ability to build trust and explain product details clearly.
• Demonstrated customer service, customer satisfaction, and customer experience skills, focused on creating a positive, inclusive environment for all customers.
• Experience in retail sales, preferably in jewelry, luxury goods, or related customer-facing settings.
• Ability to learn and describe jewelry materials, gemstones, and design options; interest in fine jewelry and craftsmanship.
• Attention to detail, reliability, and integrity in handling high-value merchandise and sensitive customer information.
• Comfort working on-site, standing for extended periods, and supporting store operations, including evenings and weekends as needed.
• High school diploma or equivalent; additional training or certification in retail, sales, or jewelry is a plus.