Key Sales Associate

Signet Jewelers; Strongsville (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Signet Jewelers is seeking a part-time Key Sales Associate in Strongsville, OH, to deliver an exceptional customer experience in a retail jewelry setting. You will greet customers, identify needs, and recommend pieces that fit preferences and budget, while supporting sales targets and handling transactions.

You will maintain displays, assist with promotions, learn product features, and collaborate with teammates to keep the store welcoming, secure, and organized.

Qualifications

• Customer service and retail sales skills with active listening and relationship building.
• Ability to explain product details clearly and interact respectfully with customers and team members.
• Basic math and point-of-sale skills, including cash handling and operating store technology.
• Strong organization and attention to detail for displays and inventory safeguarding.
• Flexibility to work part-time, including evenings, weekends and holidays as needed.

Responsibilities

• Greet and engage customers, understand needs, and recommend jewelry and related products.
• Contribute to sales targets through product demonstrations and transactions, including financing options.
• Maintain displays, store cleanliness, and secure inventory; participate in promotions.
• Learn product features and benefits and collaborate with team to ensure a welcoming store environment.

Skills

Customer service

Retail sales

Active listening

Relationship building

Consultative selling

Communication

Interpersonal skills

Cash handling

POS systems

Store technology

Attention to detail

Flexibility

Education

High school diploma

Tools

POS systems

Cash register

Job description

Company Description

Signet Jewelers operates about 2,600 retail jewelry stores under well-known brands including Kay Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, Peoples Jewellers, H.Samuel, and Ernest Jones. The company is purpose-driven and sustainability-focused, participating in the United Nations Global Compact and following its principles for responsible business. Signet is united by the belief that inspiring love can positively impact customers, team members, and communities. Customers rely on Signet to celebrate life’s most meaningful moments, and the company is committed to earning and keeping that trust. Signet is Great Place to Work-Certified™, reflecting its commitment to people, culture, and workplace quality.

Role Description

The Key Sales Associate is a part-time, on-site role located in Strongsville, OH, responsible for delivering an exceptional customer experience in a retail jewelry environment. Day-to-day tasks include greeting and engaging customers, understanding their needs, and recommending jewelry and related products that align with their preferences and budget. This role supports sales targets through product demonstrations, accurate handling of transactions, and use of store systems and financing options. The Key Sales Associate helps maintain merchandise displays, store cleanliness, and secure handling of inventory, while following company policies and procedures. The position also involves participating in promotions, learning about product features and benefits, and collaborating with team members to ensure a welcoming, inclusive store environment.

Qualifications

• Customer service and retail sales skills, including active listening, relationship building, and a consultative selling approach.
• Communication and interpersonal skills, with the ability to explain product details clearly and interact respectfully with diverse customers and team members.
• Basic math and point-of-sale skills, including handling cash, processing payments, and working accurately with store technology.
• Organization and attention to detail for maintaining displays, safeguarding merchandise, and following store procedures.
• Flexibility to work part-time hours, including evenings, weekends, and holidays as needed.
• Ability to stand for extended periods and move around the store to assist customers and manage tasks safely.
• Prior retail or sales experience is preferred, especially in jewelry or luxury goods, but not required.
• High school diploma or equivalent is preferred; commitment to ongoing learning about products, services, and company policies is expected.