Jewelry Inventory & Returns Specialist

Catbird; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Catbird is seeking an Inbound Inventory Associate in New York to coordinate inbound shipments, process returns, and manage daily inventory control tasks. Responsibilities include handling mail pickups, logging packages, scanning deliveries, performing cycle counts, and ensuring inventory accuracy.

The role requires attention to detail, strong communication, and the ability to use WMS/RM software. This on-site position supports receiving, picking, and shipping operations while maintaining a

Qualifications

• Strong attention to detail and accuracy with small items and counts.
• Excellent verbal and written communication skills.
• Proficient with Google Suite (Docs, Sheets, Gmail).
• Basic math and computer skills for inventory tasks.

Responsibilities

• Coordinate inbound shipments and daily mail pickups.
• Process returns and handle refunds; inspect returned goods.
• Perform daily cycle counts and inventory organization.
• Label, sort, and stage inventory; restock and track locations.
• Use WMS and RM systems to document movements and inquiries.
• Collaborate with Customer Support for repairs transfers and issue resolution.

Skills

Attention to detail

Communication skills

Google Suite

Math & computer skills

Physical ability to lift 30 lbs

Tools

WMS software

RM systems

Job description

Catbird is seeking an Inbound Inventory Associate in New York to coordinate inbound shipments, process returns, and manage daily inventory control tasks. Responsibilities include handling mail pickups, logging packages, scanning deliveries, performing cycle counts, and ensuring inventory accuracy.

The role requires attention to detail, strong communication, and the ability to use WMS/RM software. This on-site position supports receiving, picking, and shipping operations while maintaining a