JD Functional Team lead - HR Payroll

Markent Personnel; Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

Markent Personnel is seeking an ERP Functional Team Lead – HR/Payroll to oversee a team of HR and Payroll specialists dedicated to JD Edwards EnterpriseOne. You will align business needs with system capabilities, drive improvements, and ensure reliable operations across HR/payroll processes.

You will lead project delivery, manage priorities, coach staff, and partner with IT and business stakeholders to optimize governance, controls, and system usage in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent experience.
• 8+ years ERP experience with HR/Payroll focus.
• Experience leading teams or acting as a senior functional lead.
• Experience with JD Edwards EnterpriseOne.

Responsibilities

• Lead a team of functional specialists supporting HR and Payroll systems.
• Establish roles, responsibilities, and performance expectations for the team.
• Provide coaching, feedback, and performance management to team members.
• Oversee prioritization and assignment of support, enhancements, and project work.
• Ensure adherence to governance, change control, and compliance requirements.

Skills

Leadership

HR/Payroll domain

Project management

Communication

Education

Bachelor's degree or equivalent experience

Tools

JD Edwards EnterpriseOne

Job description

ERP Functional Team Lead – HR / Payroll

Department: ERP Systems

Reports To: Director, ERP Systems

EEO/FLSA Status: Exempt

Position Summary

The ERP Functional Team Lead – HR/Payroll leads a team of functional specialists supporting JD Edwards and related ERP technologies across Human Resources and Payroll domains. This role combines hands‑on functional expertise with leadership responsibility to ensure stable operations, effective delivery, and continuous improvement of business processes.

Leadership & Management Responsibilities

• Lead and develop a team of functional specialists supporting HR and Payroll systems.
• Establish clear roles, responsibilities, and performance expectations aligned to organizational goals.
• Provide coaching, feedback, and performance management to team members.
• Oversee prioritization and assignment of support, enhancements, and project work.
• Balance production support and project delivery to maintain service levels and commitments.
• Act as escalation point for complex issues and coordinate cross-functional resolution.
• Lead root cause analysis and ensure sustainable issue resolution.
• Ensure adherence to governance, change control, and compliance requirements.
• Support audit activities and enforce segregation of duties and control standards.
• Build relationships with business stakeholders and manage vendor performance.
• Provide oversight of functional deliverables and maintain accountability for outcomes.

Functional Operations & Support

• Oversee day‑to‑day support for HR and Payroll systems including JD Edwards.
• Ensure timely triage and resolution of issues, defects, and enhancements.
• Serve as functional authority on system capabilities and business alignment.

Projects & Enhancements

• Lead ERP initiatives across requirements, design, testing, and deployment.
• Translate business needs into functional specifications and guide solutions.
• Ensure proper testing, deployment, and production readiness.

Business Partnership

• Act as a liaison between HR/Payroll teams and IT.
• Provide recommendations for system improvements and process optimization.

Continuous Improvement

• Identify opportunities to improve efficiency, data integrity, and system utilization.
• Support ERP modernization and integration initiatives.

Documentation & Training

• Maintain documentation of processes and system changes.
• Support training for end users on system updates.

Education & Experience

• Bachelor’s degree or equivalent experience.
• 8+ years ERP experience with HR/Payroll focus.
• Experience with JD Edwards EnterpriseOne.
• Experience leading teams or acting as a senior functional lead.

Required Qualifications

• Strong functional knowledge of HR and Payroll processes.
• ERP configuration, support, and implementation experience.
• Strong problem‑solving and communication skills.
• Ability to manage multiple priorities.

Preferred Qualifications

• Experience with ERP integrations.
• Knowledge of audit and compliance frameworks.
• Experience with reporting or automation tools.