Flexible Part-Time Japanese Social Media Moderator

Social Factor; Nashville (TN); Remote; USD 21,000 - 39,000; Part time

Benefits offered by this job

Flexible schedules

Job summary

Social Factor is seeking moderators with native-level Japanese language skills and experience in social media moderation to work on project-based, temporary or part-time assignments. The role involves developing and nurturing digital communities for well-known brands, with opportunities to handle live interactions across major platforms.

Flexibility is emphasized, as some work may be 24/7 and schedule-friendly.

Qualifications

• Native-level understanding of Japanese language.
• Excellent verbal and written communication skills and ability to mirror voice/tone of brands.
• Previous social media moderation experience.
• Familiarity with major platforms (YouTube, Facebook, X, Instagram, LinkedIn).
• Understanding client brand voice and guidelines.

Responsibilities

• Develop and grow digital communities for global brands as opportunities arise.
• Interact with users in real-time, answer questions and engage in discussion and troubleshooting.
• Follow guidelines and workflows; maintain high responsiveness and quality.

Skills

Japanese language

Communication skills

Social media moderation

Live stream moderation

Brand voice adaptation

Critical thinking

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking moderators with native-level Japanese language skills and experience in social media moderation to work on project-based, temporary or part-time assignments. The role involves developing and nurturing digital communities for well-known brands, with opportunities to handle live interactions across major platforms.

Flexibility is emphasized, as some work may be 24/7 and schedule-friendly.