Japanese Bilingual Inside Sales Associate (#36664)

Activ8 Recruitment & Solutions; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Activ8 Recruitment & Solutions in Houston, TX is seeking a Japanese bilingual Inside Sales Associate. The role centers on handling orders, coordinating quotes, and building strong client relationships to drive sales in our international electronics sector.

You will engage with clients by phone, email, and online platforms, translate materials as needed, and maintain accurate CRM records while collaborating with the sales team to meet targets.

Qualifications

• Fluent in Japanese and English, written and spoken.
• Experience in sales, preferably inside sales or customer service.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficient with Microsoft Office and CRM software.

Responsibilities

• Engage with potential and existing clients via phone, email, and online channels.
• Identify customer needs and propose appropriate products or services.
• Develop and maintain client relationships to ensure satisfaction and loyalty.
• Process orders, prepare quotes, and follow up on inquiries.
• Collaborate with the sales team to achieve targets.
• Maintain accurate records of interactions and sales activities in the CRM.
• Provide excellent customer service and resolve client issues.
• Translate sales materials between Japanese and English as needed.

Skills

Japanese language (fluent)

English language (fluent)

Inside sales experience

CRM proficiency

MS Office proficiency

Communication skills

Organizational skills

Tools

CRM software

MS Office Suite

Job description

An international electronics company is looking for a Japanese Bilingual Inside Sales Associate in the Houston, TX area. The ideal candidate will be fluent in both Japanese and English, with a strong background in sales orders and customer relationship management. This role involves handling inbound and outbound sales activities, building strong client relationships, and achieving sales targets.

Key Responsibilities:

• Engage with potential and existing clients through phone, email, and online platforms.
• Identify customer needs and recommend appropriate products or services.
• Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
• Process orders, prepare quotes, and follow up on sales inquiries.
• Collaborate with the sales team to achieve and exceed sales targets.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Provide excellent customer service and support to resolve any client issues or concerns.
• Translate sales materials and communications between Japanese and English as needed.

Qualifications:

• Fluent in Japanese and English, both written and spoken.
• Proven experience in sales, preferably in an inside sales or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software.
• Ability to work independently and as part of a team.
• Previous experience in a bilingual or sales role is a plus.