Janitorial Supervisor

Union Depot; Everett (WA); On-site; USD 50,282 - 51,660; Full time

Job summary

ABM is seeking a Supervisor to oversee projects at a designated Everett site, guiding day-to-day team operations and ensuring performance goals are met. You will supervise Site janitorial and Porter staff, train on cleaning protocols, and maintain strong client relationships.

You will promote a safe work environment, lead staff development, and coordinate schedules to guarantee timely service delivery while supporting emergency and off-hour needs.

Qualifications

• Minimum 2 years of experience supervising employees.
• Experience in commercial cleaning industry is a plus.
• Experience managing teams including staff retention, coaching and development.
• Valid Driver’s License and driving record required for vehicle operation.
• Proven ability to handle confidential information discreetly.
• Detail-oriented with high accuracy.
• Strong organizational, multi-tasking and prioritization skills.
• Excellent interpersonal and communication skills, including presentations to groups.
• Resourceful team player with a positive, approachable demeanor.

Responsibilities

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons and ensure quality standards are met.
• Provide leadership and support, available for emergency and off-hour support.
• Promote safety culture; train staff on PPE and safe movement practices.
• Plan and assign work schedules to meet service delivery expectations.
• Ensure timely responses to client-reported emergency cleaning situations.
• Train staff on building and property security protocols at client locations.
• Instruct on ABM standard and non-standard cleaning protocols.
• Train staff on proper use and storage of cleaning supplies/chemicals; maintain SDS and OSHA compliance.
• Train staff on safe operation of cleaning equipment.
• Lead Site janitorial and Porter staff; monitor timekeeping and adherence to schedules.
• Identify opportunities for additional billable work with new or existing clients.
• Arrange substitutions or personally perform work when absences could impact contracts.

Skills

Team supervision

Staff development

Safety compliance

Driver's license

Discretion with confidential info

Attention to detail

Organizational skills

Communication & presentation

Team collaboration

Job description

Pay: $36.50 hourly to $37.50 hourly
The pay listed is the salaried rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

The Supervisor is responsible for overseeing projects, supervising day-to-day team operations, and ensuring performance goals are met for a designated site. May perform administrative tasks.

Responsibilities

Job Description:

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.
• Provide leadership and support while being available for emergency and off-hour support.
• Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices.
• Plan and assign work schedules to ensure service delivery expectations are achieved.
• Ensure timely responses to client-reported emergency cleaning situations.
• Train staff on building and property security protocols at each assigned client location.
• Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.
• Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green‑cleaning environment. Maintain SDS sheet and OSHA requirements.
• Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.).
• Train and manage Site janitorial and Porter staff.
• Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.
• Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.
• Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work.

Qualifications

• At least 2 years of experience supervising employees.
• Experience with commercial cleaning industry is a big plus.
• Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.
• Valid Driver’s License and satisfactory driving record is required to operate company vehicles to and from customer work sites.
• Proven ability to handle confidential information with discretion.
• Detail‑oriented with a high level of accuracy.
• Strong organizational, multi‑tasking, and prioritization skills.
• Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups.
• Resourceful team player with a positive outlook and approachable demeanor.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue‑chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.

ABM participates in the U.S. Department of Homeland Security E‑Verify program. E‑Verify is an internet‑based system used to electronically confirm employment eligibility.

ABM is a military‑friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world‑class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post‑military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers .ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.