Janitorial Projects Lead: Client Relations & Quality

Harvard Maintenance, Inc.; Houston (TX); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Life insurance

Long-term disability

401K

Job summary

Harvard Maintenance, Inc. is seeking a Janitorial Project Manager to oversee all aspects of janitorial operations, ensuring timely, budget-conscious delivery with high quality.

You will coordinate with client management and maintenance staff to meet quality control and safety standards, while maintaining customer satisfaction. The role requires leadership, industry knowledge, and the ability to manage schedules, payroll, and compliance across an assigned territory.

Qualifications

• 3-5 years managing janitorial operations.
• Experience with client management, including building strong relationships, addressing client needs, and ensuring customer satisfaction.
• Flexibility with hours and schedule.
• Technical knowledge of all aspects of janitorial service delivery.
• Proficiency in Microsoft Suite.
• Demonstrated ability to lead people and get results through others.
• Ability to perform short and long-range planning.
• Excellent interpersonal and communication skills (written and verbal).
• Possess a valid driver’s license.

Responsibilities

• Interface with client management and maintenance staff to coordinate and execute janitorial operations
• Responsible for P&L activities
• Provide leadership to develop new customers and maintain existing customer base
• Travel and manage all aspects in the assigned area/territory
• Perform inspections to monitor and ensure the cleaning quality control expectations are met
• Manage schedules to ensure contract compliance
• Review employee performance and ability to execute constructive discipline process
• Maintain payroll records
• Maintain all compliance and safety regulations
• Train, mentor, and support janitorial staff to develop their skills and ensure high performance.
• Managing expenditures such as labor and supplies to ensure they are in line with the budget
• Take on additional projects as assigned, demonstrating flexibility and a proactive approach to addressing evolving janitorial operational needs.

Skills

Leadership

Client management

Communication

Planning

MS Suite

Driver's license

Tools

Microsoft Office

Job description

Harvard Maintenance, Inc. is seeking a Janitorial Project Manager to oversee all aspects of janitorial operations, ensuring timely, budget-conscious delivery with high quality.

You will coordinate with client management and maintenance staff to meet quality control and safety standards, while maintaining customer satisfaction. The role requires leadership, industry knowledge, and the ability to manage schedules, payroll, and compliance across an assigned territory.