Janitorial Project Manager: Lead Ops & Client Success

Harvard Maintenance; Houston (TX); Presencial; USD 65 000 - 70 000; Tempo integral

Resumo da oferta

Harvard Maintenance is seeking a highly organized Janitorial Project Manager to oversee and optimize our janitorial services operations across client facilities in Houston. You will lead a team, set performance goals, and ensure consistent delivery of high-cleanliness standards.

In this role you will manage client relations, conduct regular meetings, and collaborate with sales to expand services. The position requires flexibility, strong leadership, and a focus on safety and quality in a

Qualificações

• Proven experience in janitorial operations management or a similar role, ideally within facility management or cleaning services industry.
• Strong leadership and team management skills, with the ability to inspire, motivate, and develop a team.
• Excellent organizational and multitasking abilities, with keen attention to detail.
• Solid understanding of janitorial best practices, cleaning techniques, and equipment.
• Effective communication skills, both verbal and written, with the ability to build and maintain positive client relationships.

Responsabilidades

• Lead, motivate, and supervise a team of janitorial staff, providing guidance, support, and training as needed.
• Develop and implement performance goals and standards for the janitorial team, regularly assessing individual and team performance.
• Foster a positive work environment, promoting teamwork, collaboration, and open communication.
• Develop and implement efficient processes and workflows to ensure the smooth and effective delivery of janitorial services.
• Monitor and maintain high cleanliness standards throughout the facility, conducting regular inspections and audits to identify areas for improvement.
• Implement and enforce safety protocols and procedures to ensure a safe working environment for staff and clients.
• Establish and maintain strong relationships with clients, addressing their concerns, and ensuring their satisfaction with janitorial services.
• Conduct regular client meetings to assess needs, identify areas for improvement, and provide recommendations for enhancing service delivery.
• Collaborate with the sales team to identify opportunities for upselling or expanding janitorial services to existing clients.

Conhecimentos

Leadership

Operations management

Client relations

Organizational skills

Communication

Safety compliance

MS Office

Reporting software

Ferramentas

MS Office

Reporting software

Descrição da oferta de emprego

Harvard Maintenance is seeking a highly organized Janitorial Project Manager to oversee and optimize our janitorial services operations across client facilities in Houston. You will lead a team, set performance goals, and ensure consistent delivery of high-cleanliness standards.

In this role you will manage client relations, conduct regular meetings, and collaborate with sales to expand services. The position requires flexibility, strong leadership, and a focus on safety and quality in a