Janitorial Project Manager

ABM industries; Richmond (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

ABM Industries is seeking a Project Manager to oversee operations for a designated Amazon facility or market. The role focuses on day-to-day management, quality control, staff supervision, and escalating issues as needed to meet client expectations.

You will coordinate training, staffing, and site calendars to sustain service levels across shifts. The position requires 3+ years of leadership experience, strong communication, and the ability to manage multiple tasks while maintaining attention to

Qualifications

• 3+ years of leadership experience.
• Excellent written and verbal communication skills.
• Valid driver license and reliable transportation.
• Bi-lingual/multi-lingual is a plus.
• Ability to work long hours and multiple shifts.

Responsibilities

• Post open positions in a timely manner to backfill staffing and maintain target levels.
• Manage payroll related items and employee concerns.
• Address corrective actions with employees and escalate when needed.
• Perform weekly quality control inspections and follow up on findings.
• Maintain strong client relationships and ensure site cleanliness and supplies.
• Coordinate training and ensure staff understands ABM/SOW/SOP requirements.
• Oversee equipment, inventories, and Site-related checklists.

Skills

Leadership

Communication

Multitasking

Time management

Education

High school diploma or GED

Tools

Outlook

Excel

SharePoint

Teams

Chime

Skype

Job description

Overview

This person will oversee operations of a node or market of an identified Amazon Facility. They will ensure quality control of the facility, satisfaction of the site leader while exceeding client expectations. The Project Manager is responsible for overseeing day to day operations, escalations, training, staffing and coverage. The Project Manager must be a professional in his/her understanding and knowledge of each site type in their area.

Benefits Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Responsibilities

HR Related Tasks

• Ensures that all open positions are posted in a timely manner to backfill to avoid under target staffing levels and possible impact to service and site.
• Manages Payroll related items.
• Manages Employee concerns.
• Addresses any corrective action with employees

Account and Site Customer Support

• Weekly quality control inspections of facility– thoroughly follows up on all findings and ensures correction.
• Ensures route cards are provided and maintained for the site.
• Has a strong relationship with client.
• Ensures cleaning supplies and equipment are maintained, laundered, or replaced as needed.
• Ensures that all touchpoint cleaning check lists are posted, completed, and retained for verification or audit purposes.
• Ensures other site-specific check lists are posted, completed, and retained.
• Follows up on all escalations and ensures long term correction or resolution – shares updates with national team and SPM.
• Schedules a weekly walk with client site leader to complete quality control Inspection and follow up on all findings or call outs
• Manages all product/supply ordering where applicable for site.

Employee Management

• Ensures any new communications regarding SOW, SOPs, etc. are communicated out and or trained/reviewed with all staff in a timely matter, always meeting deadline provided.
• Complete monthly training with all staff and retain/submit documentation of training.
• Ensure new hire training is completed for all employees coming into the facility.
• Ensure new staff members are trained and fully understand all ABM &/or Amazon SOPs for specified site type.
• Maintains communications with staff across all shifts.

Other Task and/or Requirements

• Completes Diversey training.
• Has full knowledge of the SOW.
• Immediately reports escalations to National Operations Manager in a timely matter.
• Follows up and meets deadline on all National Team requests or directives.
• Responding to emails, calls and texts in a timely and professional manner.
• Hours should be flexible be to ensure accountability across multiple shifts.
• Add “Hours Submission” daily for designation site in SharePoint.

Qualifications

• 3+ years’ experience in leadership and team building
• Excellent written and in person communication skills
• Good computer skills and knowledge of software programs – Outlook, Skype, Teams, Excel, Chime, SharePoint
• Ability to learn new customer-based programs as well.
• Experience in the facility service industry with a client facing background is preferred but not required.
• Must have valid driver license.
• Must have reliable transportation.
• Bi-lingual/multi-lingual a plus.
• Ability to work long hours and be available 7 days a week.
• Ability to Multitask.
• Works well under pressure.
• Strong self-management skills.
• Must be organized and detailed oriented.