Janitorial Ops Supervisor — Lead Team, Safety, Quality

Pritchard Industries; Charlotte (NC); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits package

Paid holidays and vacation time

401(k) with company participation

Life insurance

Long-term disability

FSA

Dependent care

Job summary

Pritchard Industries in Charlotte, NC is seeking a Supervisor – Janitorial Operations to lead daily service execution, manage the janitorial team, and ensure safety compliance and high customer experience at assigned sites.

You will implement the Operating Playbook, supervise staffing, provide coaching, conduct inspections, and deliver daily/weekly reports to keep leadership informed.

Qualifications

• Prior supervisory experience in janitorial or facility services operations.
• Strong working knowledge of cleaning processes, safety standards, and workforce management.
• Experience with timekeeping systems, inspections, and operational reporting.
• Ability to lead frontline teams with clarity, accountability, and consistency.
• Strong organizational skills with attention to detail and follow-through.
• Effective written and verbal communication skills.

Responsibilities

• Supervise and coordinate daily work assignments and schedules for janitorial staff.
• Ensure time and attendance policies are strictly followed; review, validate, and submit daily/weekly timesheets accurately.
• Assist with recruiting, interviewing, hiring, onboarding, and training of new staff.
• Provide ongoing coaching, performance feedback, and corrective action as needed.
• Ensure adequate staffing coverage for routine operations, periodic work, absences, and special services.
• Train staff on proper cleaning methods, equipment use, chemical handling, and customer expectations.
• Ensure full compliance with the Operating Playbook, including workplace safety and PPE/chemical safety.
• Reinforce standard work and elevate deviations immediately.
• Conduct daily site inspections and routine quality audits to ensure service standards are met.
• Perform and document safety inspections, ensuring hazards are identified, corrected, and reported.
• Monitor employee adherence to safety protocols, PPE usage, and safe work practices.
• Report incidents, near misses, injuries, and building deficiencies promptly.
• Maintain accurate inventory of supplies, materials, and equipment at locations.
• Track inventory levels, anticipate needs, and submit orders per approved processes.
• Prepare and submit a weekly roll-up report summarizing safety, staffing trends, inspections, and inventory.

Skills

Supervisory experience

Organizational skills

Communication skills

Time management

Tools

Timekeeping systems

Operational reporting tools

Job description

Pritchard Industries in Charlotte, NC is seeking a Supervisor – Janitorial Operations to lead daily service execution, manage the janitorial team, and ensure safety compliance and high customer experience at assigned sites.

You will implement the Operating Playbook, supervise staffing, provide coaching, conduct inspections, and deliver daily/weekly reports to keep leadership informed.