Janitorial Operations Manager- Cleveland

Marsden Services; Strongsville (OH); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

401(k)/403(b) plan

Job summary

A comprehensive facility services provider in Strongsville, Ohio, seeks a leadership-oriented manager to drive engagement and oversee operations. The ideal candidate has over 3 years of management experience, preferably in services like janitorial or facility management. Responsibilities include onboarding staff, ensuring safety standards, and meeting client expectations. Benefits include medical, dental, vision insurance, and a retirement plan.

Qualifications

• 3+ years of management experience required.
• Experience in facility services, janitorial or service-based industry preferred.
• Ability to work with a diverse population.
• Proficiency with MS Office suite (Word, Excel, PowerPoint, Teams).

Responsibilities

• Drive Leadership, Engagement, Growth and Safety strategies.
• Manage supervisors to meet customer expectations and KPIs.
• Onboard new associates and provide necessary training.
• Hire, train, develop, and appraise staff.
• Advise Account Manager on various labor issues.
• Ensure safety through process improvements and audits.

Skills

Leadership

Management

Effective Communication

Diversity Awareness

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Job description

Company Overview

Scioto Services, a Marsden Services company, offers comprehensive facility services to clients nationwide. We provide high‑quality, professional services including janitorial, security, HVAC, calibration, emergency response, and facility management services. Our hiring philosophy is rooted in the idea that we want our employees to grow and succeed within our organization. We believe in our employees and invest in their growth.

Responsibilities

• Drive Leadership, Engagement, Growth and Safety strategy to leadership and associates.
• Manage supervisors to ensure customer expectations and agreed‑upon KPIs are met.
• Onboard and ensure new associates feel welcomed in their first week and receive adequate training.
• Hire, train, develop, and appraise staff effectively. Take corrective action as necessary on a timely basis in accordance with company policy. Consult with human resources as appropriate.
• Advise Account Manager on labor issues including safety, security, employee relations, scheduling, training, grievances, etc. Ensure supervisors are adhering to company policy and administering practices in a fair and equitable manner.
• Keep safety a top priority: Provide near‑miss reporting and drive process improvements by identifying near misses and completing safety audits.

Preferred Qualifications

• 3+ years of management experience.
• Facility service, janitorial or similar service‑based/multi‑site related experience preferred.
• Experience working with a diverse population.
• Efficient use of Microsoft Word, Excel, PowerPoint, and Microsoft Teams.

Hours

Mon‑Fri 11 am‑7 pm with some Saturdays involved. Hours can also vary with the needs.

Additional Information / Benefits

Benefits include Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, and a 401(k)/403(b) plan.

Equal Opportunity Employer

Scioto Services is an Equal Opportunity Employer. Scioto does not discriminate against any employee or applicant for employment because of race, age, sex, creed, ancestry, disability, sexual or affectionate orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.