Janitorial Account Manager: Lead Cleaning Ops & Client Care

Workforce Solutions; Nashville (TN); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

Company laptop

Company cell phone

Paid vacation/holiday

401K with company match

Health/Dental/Vision Insurance

Employee Assistance Program (EAP)

Employee Discount Program

Job summary

Peak Workforce Solutions (Newbold) in Franklin, TN is seeking a Janitorial Assistant Account Manager who is a creative, energetic individual with a "Whatever It Takes" attitude in fulfilling their job duties. The role oversees cleaning and maintenance operations within an office environment, ensuring high standards of cleanliness, safety, and customer satisfaction while managing janitorial staff, vendor relationships, and client expectations.

Salary: $54,600 per year.

Qualifications

• Experience managing janitorial operations and staff.
• Ability to coordinate with vendors and clients.
• Strong focus on cleanliness, safety and quality standards.

Responsibilities

• Oversee daily janitorial operations including interior and exterior cleaning, restrooms, food court areas, and common spaces
• Ensure compliance with cleaning schedules and quality standards
• Conduct regular inspections to maintain a clean, safe office environment
• Recruit, train, schedule, and supervise janitorial team members
• Monitor performance and provide coaching, feedback
• Ensure proper staffing levels
• Address concerns, complaints, and service requests in a timely and professional manner
• Maintain strong relationships to ensure customer satisfaction
• Implement and maintain cleaning standards and procedures
• Perform routine audits and inspections
• Ensure use of proper cleaning methods, equipment, and chemicals
• Ensure all staff follow OSHA and company safety policies
• Maintain proper documentation for safety, incidents, and compliance
• Conduct safety training and enforce safe work practices
• Manage labor costs, supplies, and equipment budgets
• Order and maintain inventory of cleaning products and equipment
• Identify cost-saving opportunities while maintaining quality
• Coordinate with external vendors for specialized cleaning or maintenance services
• Ensure equipment is maintained, repaired, or replaced as needed

Skills

Oversee operations

Staff supervision

Vendor relationships

Client expectations

Tools

Company laptop and cell phone

Job description

Peak Workforce Solutions (Newbold) in Franklin, TN is seeking a Janitorial Assistant Account Manager who is a creative, energetic individual with a "Whatever It Takes" attitude in fulfilling their job duties. The role oversees cleaning and maintenance operations within an office environment, ensuring high standards of cleanliness, safety, and customer satisfaction while managing janitorial staff, vendor relationships, and client expectations.

Salary: $54,600 per year.