Janitorial Account Manager

Newbold Services; Notre Dame (IN); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Competitive base salary

Company laptop and cell phone

Paid vacation/holiday

401K with company match

Health/Dental/Vision Insurance

Employee Assistance Program (EAP)

Employee Discount Program

Job summary

Peak Workforce Solutions in Mishawaka, IN is seeking a Janitorial Manager to oversee cleaning and maintenance within a mall environment, combining leadership with a strong focus on safety and customer satisfaction.

The role requires managing janitorial staff, vendor relationships, and client expectations while upholding high standards of cleanliness and compliance. Salary is competitive and includes benefits such as a company laptop, health insurance, and 401K.

Responsibilities

• Oversee daily janitorial operations including interior and exterior cleaning, restrooms, food court areas, and common spaces
• Ensure compliance with cleaning schedules and quality standards
• Conduct regular inspections to maintain a clean, safe mall environment
• Recruit, train, schedule, and supervise janitorial team members
• Monitor performance and provide coaching, feedback, and disciplinary actions when needed
• Ensure proper staffing levels for peak and off-peak hours
• Serve as the primary point of contact for mall management and tenants
• Address concerns, complaints, and service requests in a timely and professional manner
• Maintain strong relationships to ensure customer satisfaction
• Implement and maintain cleaning standards and procedures
• Perform routine audits and inspections
• Ensure use of proper cleaning methods, equipment, and chemicals
• Ensure all staff follow OSHA and company safety policies
• Maintain proper documentation for safety, incidents, and compliance
• Conduct safety training and enforce safe work practices
• Manage labor costs, supplies, and equipment budgets
• Order and maintain inventory of cleaning products and equipment
• Identify cost-saving opportunities while maintaining quality
• Coordinate with external vendors for specialized cleaning or maintenance services
• Ensure equipment is maintained, repaired, or replaced as needed

Job description

Peak Workforce Solutions (Newbold) is seeking a Janitorial Manager for our client in Mishawaka, IN who is a creative, energetic individual with a "Whatever It Takes" attitude in fulfilling their job duties.

The Janitorial Account Manager is responsible for overseeing all cleaning and maintenance operations within a shopping mall environment. This role ensures high standards of cleanliness, safety, and customer satisfaction while managing janitorial staff, vendor relationships, and client expectations.

Compensation and Benefits:

Salary: $800 per week

Benefits:

• Competitive base salary
• Company laptop and cell phone
• Paid vacation/holiday
• 401K with company match
• Health/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Employee Discount Program

Management

• Oversee daily janitorial operations including interior and exterior cleaning, restrooms, food court areas, and common spaces
• Ensure compliance with cleaning schedules and quality standards
• Conduct regular inspections to maintain a clean, safe mall environment

Staff Supervision

• Recruit, train, schedule, and supervise janitorial team members
• Monitor performance and provide coaching, feedback, and disciplinary actions when needed
• Ensure proper staffing levels for peak and off-peak hours

Client Relations

• Serve as the primary point of contact for mall management and tenants
• Address concerns, complaints, and service requests in a timely and professional manner
• Maintain strong relationships to ensure customer satisfaction

Quality Control

• Implement and maintain cleaning standards and procedures
• Perform routine audits and inspections
• Ensure use of proper cleaning methods, equipment, and chemicals

Safety & Compliance

• Ensure all staff follow OSHA and company safety policies
• Maintain proper documentation for safety, incidents, and compliance
• Conduct safety training and enforce safe work practices

Budget & Inventory Management

• Manage labor costs, supplies, and equipment budgets
• Order and maintain inventory of cleaning products and equipment
• Identify cost-saving opportunities while maintaining quality

Equipment Management

• Coordinate with external vendors for specialized cleaning or maintenance services
• Ensure equipment is maintained, repaired, or replaced as needed