Jalou - Casino Supervisor

DeKalb Health; Lake Charles (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Referral Bonus

Tuition Reimbursement

Paid Holidays

Vacation after 1 year

Paid Sick Leave

Medical/Dental/Vision plans

Life Insurance + AD&D

Matching 401K

Ongoing learning programs

Job summary

Jacobs Entertainment, Inc. in Lake Charles is seeking a Casino Supervisor to oversee daily casino operations and staff at Cash Magic Lake Charles. The role emphasizes safety, scheduling, compliance, and customer service within a multi-site gaming environment.

Promising growth into a Casino Manager role is encouraged. The position requires adaptability to irregular hours and regional travel across properties in Louisiana, with a robust benefits package and opportunities for ongoing learning.

Qualifications

• One year certificate from college or technical school, or related experience or training.
• Desire to be promoted into Casino Manager within the company.
• Ability to work across multiple properties in the region for extended periods.
• Basic computer skills and knowledge of Microsoft Office.
• Ability to perform basic math and interpret safety and maintenance documents.
• Ability to write routine reports and correspondence.
• Must be suitable and certified on all video poker machines.
• Proof of identity and right to work in the United States.

Responsibilities

• Inspect casino facilities and equipment for safety and cleanliness.
• Establish work schedule and manage overtime hours; maintain timesheets.
• Enforce all applicable laws affecting casino operations.
• Order food timely; ensure proper check-in, pricing and inventory.
• Supervise, train, coach casino associates and evaluate progress.
• Promote promotions following company policy and procedure.
• Keep training materials and operating procedures updated.
• Conduct weekly night-time surprise inspections as needed.
• Perform duties with minimal supervision and adapt to irregular hours.

Skills

Basic math

Reading documents

Writing reports

Microsoft Office

Education

One year certificate

Experience in related field

Tools

Microsoft Office

Job description

• Location 108 N Highway 397,Lake Charles, LA, 70615,United States
• Job Category Casino
• Employee Type FT Hourly Non Exempt
• Manage Others Yes

Contact information

• Name Tina Clark
• Phone [phone]
• Email [e-mail]

Description

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a“Casino Supervisor” for Cash Magic—Lake Charles. The Louisiana Cash Magic Truck Plaza & Casino incorporates 27 video gaming facilities situated throughout the state. Each site features a convenience store, fueling operations, a restaurant and up to 50 poker machines. The video gaming machines are in a separate gaming room that offers a casino-like atmosphere and provides the road weary traveler an exciting break from the highways.

Our employees are supported with a comprehensive benefits program that include the following:

• $200 Referral Bonus
• Tuition Reimbursement
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• 48 Hours of Paid Sick Leave available immediately and renews annually
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Ongoing learning and development programs
• Work towards your future advancement within the company—most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

• Inspects casino facilities and equipment for safety, cleanliness and proper working order, submitting reports and calls for repairs, maintenance and safety.
• Establishes work schedule in accordance with policy and labor goals, manages overtime hours of Casino Associates and maintains accurate associate timesheets.
• Obeys and enforces city, parish, state, and federal laws affecting the casino’s operations
• Orders food on a timely basis, assuring that proper check-in procedures are followed, pricing is correct and inventory is stocked as required
• Supervises, trains, and coaches Casino Associates and evaluates associates’ progress as necessary
• Responsible for timely and accurate promotions conducted in casino following company policy and procedure
• Keeps support material, such as training manuals, and operation procedures updated and available
• Conducts at least one night-time surprise inspection every week or more often if necessary
• Performs all duties with minimal supervision, and may be required to work irregular hours, attend job-related meetings, transfer to other casino locations, and other duties as assigned

Skills, Education and Other Requirements:

• One year certificate from college or technical school; or one-year related experience and/or training; or equivalent combination of education and experience
• Must have the desire to be promoted into a Casino Manager role within the company
• Must have the ability to work within region at multiple properties for extended periods of time
• Basic computer skills and knowledge of Microsoft Office
• Ability to perform basic math and calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and gross profit margins
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and produce manuals
• Ability to write routine reports and correspondence
• Must be found suitable as designated representative and certified on all video poker machines
• Identification that establishes identity
• Identification that establishes the right to work in the United States

Additional Information

• Location/Property Cash Magic Lake Charles