Jacobs Academy Coordinator (Program Management Assistant)

Indiana University; Bloomington (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Tuition subsidy

Generous paid time off

Job summary

Indiana University Bloomington’s Jacobs School of Music seeks an experienced administrative professional to coordinate Academy programs, events, and communications. The role supports enrollment, manages calendars, and prepares materials, while ensuring documentation and processes meet university standards.

The position requires strong written and verbal communication, reliability, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• 4 years of related work experience are required.

Responsibilities

• Coordinates Academy programs, events, and logistical details.
• Maintains program calendars, records, and other operational documentation.
• Coordinates communications with participants, faculty, staff, and external partners.
• Supports enrollment/registration and participant communications.
• Prepares reports and program materials.
• Maintains and improves administrative processes and documentation.
• Serves as a primary point of contact for routine Academy questions.
• Supports data collection and evaluation of Academy programs.

Education

High school diploma or equivalent

Job description

JACOBS SCHOOL OF MUSIC (BL-MUS-IUBLA)

DEPARTMENT SPECIFIC RESPONSIBILITIES

• Coordinates Academy programs, events, and logistical details.
• Maintains program calendars, records, and other operational documentation.
• Coordinates communications with participants, faculty, staff, and external partners.
• Supports enrollment/registration and participant communications.
• Prepares reports and program materials.
• Maintains and improves administrative processes and documentation.
• Serves as a primary point of contact for routine Academy questions.
• Supports data collection and evaluation of Academy programs.

GENERAL RESPONSIBILITIES

• Conducts research and compiles materials and information for departmental programs.
• Prepares records of program activities; oversees and ensures the timely processing and delivery of required material..
• Reviews the policies and procedures involved in departmental programs; suggests improvements; and ensures that rules comply with university standards.
• Analyzes data and information generated or produced by program; writes reports and other written materials based on this data.
• Verifies the accuracy of all data and information used or generated by program; resolves any discrepancies or problems.
• Responds to requests for program information by staff, students, and faculty; handles any necessary correspondence.
• Serves as liaison for department; coordinates activities and exchanges information.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Required

• 4 years of related work experience.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.
• Possesses a high degree of initiative.
• Ability to build strong customer relationships.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Indiana University (IU) Bloomington Campus.

This is an in-person position.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Mastery

FLSA: Nonexempt

Job Function: General Administration

Job Family: Program Management

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

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