IVR Engineer – Real-Time Voice Pipeline - Remote Work | REF#295832

BairesDev; United States; Remote; CLP 88,322,000 - 127,576,000; Full time

Benefits offered by this job

100% remote

Competitive USD pay

Home office setup

Flexible hours

Parental leave

Mentorship & growth

Job summary

BairesDev is seeking an IVR Engineer - Real-Time Voice Pipeline to design and operate production-grade conversational voice agents with sub-500ms latency. You will tackle challenges across the full real-time audio stack and ensure reliable, low-latency interactions in a global remote environment.

Join a world-class team and work across languages and frameworks while delivering scalable voice solutions for diverse clients and use cases. Strong growth and mentorship opportunities available.

Qualifications

• 5+ years of software engineering experience.
• Production experience building/conversational voice agents.
• Proficiency in real-time audio pipelines and latency optimization.

Responsibilities

• Build and operate production conversational voice agents at scale.
• Optimize the real-time audio pipeline to maintain sub-500ms latency.
• Implement VAD, turn-taking logic, and barge-in handling.
• Work across multiple languages and frameworks in the voice stack.

Skills

Go

Python

English

Tools

Vapi

Retell

ElevenLabs

LiveKit Agents

Pipecat

Job description

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

IVR Engineer - Real-Time Voice Pipeline at BairesDev

In this role, you'll build and operate production-grade conversational voice agents where sub-500ms latency is the baseline, not the goal. Working across the full real-time audio pipeline, you'll solve the hardest problems in voice AI, from barge-in handling to streaming coordination at scale. This is your opportunity to work at the cutting edge of real-time voice technology, shipping systems that users interact with in natural, responsive conversations.

What You'll Do

• Build and operate production conversational voice agents at scale.
• Optimize the full real-time audio pipeline to maintain sub-500ms latency.
• Implement VAD, turn-taking logic, and barge-in/interruption handling.
• Work across multiple languages and frameworks as the voice stack requires.
• Ensure reliability and performance of streaming coordination across STT, LLM, and TTS components.

What We Are Looking For

• 5+ years of experience in software engineering.
• Hands-on production experience building and operating conversational voice agents using platforms such as Vapi, Retell, ElevenLabs, LiveKit Agents, or Pipecat.
• Deep understanding of the real-time audio pipeline including VAD, turn-taking logic, barge-in/interruption handling, and streaming coordination across STT, LLM, and TTS with sub-500ms latency.
• Polyglot engineer comfortable across multiple languages, including Go and Python.
• Advanced proficiency in English.

How we do make your work (and your life) easier:

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and national holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Join a global team where your unique talents can truly thrive and make a significant impact!