ITS Technician

TAPCO (Traffic and Parking Control Co., LLC); Appleton (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

10 Paid Holidays

Paid Vacation

Parental Leave

401K Plan

Company-Paid PPE

Short-Term Disability Insurance

Quarterly Company Events

Safety Committee

Fun Committee

Job summary

TAPCO, a leading ITS solutions provider, seeks a Traffic Systems Technician to maintain, install, and troubleshoot intelligent transportation systems. You will work with traffic signals, dynamic signs, cameras, networking gear, and TAPCO-made products, with travel to sites as needed.

A background in electronics, computers, and networking is preferred, along with experience in AC/DC systems and fiber optics. Join TAPCO for a safety-focused, team-driven environment.

Qualifications

• Associate's degree in electronics or equivalent on-the-job experience.
• Two years of field service and troubleshooting experience.
• Good working knowledge of computers, networking, AC/DC electrical systems and fiber optics.

Responsibilities

• Install, maintain and repair electronic, computer, and network systems.
• Safely operate related tools and equipment.
• Operate related computer systems and software.
• Provide technical phone support to customers, contractors and TAPCO staff.
• Troubleshoot and repair equipment down to board level.
• Maintain accurate field records and reports.

Skills

Electronics knowledge

Field service

Troubleshooting

Networking

Fiber optics

AC/DC electrical

Computers

Education

Associate's degree in electronics

Job description

JOB REQUIREMENTS

If you are looking to be part of a company focused on making our roads and communities safer, apply to join our team of talented individuals today! *Please note - The pay rate will be based on experience*

Sign Bonus

• $1,000 after successful completion of 90 days of continuous employment; (b) remaining balance after successful completion of 180 days. Employment must be active and in good standing on payout dates.

What TAPCO has to offer you

• 10 Paid Holidays
• Paid Vacation and Personal Time
• Four Weeks of Paid Parental Leave with no waiting period
• 401K Plan with Generous Employer Match and fully vested from day one
• Company-Funded PPE
• Company-Funded Short-Term Disability Health, Vision, and Dental insurance
• Quarterly Company Events and Lunches
• Have a say in TAPCO Happenings by joining the Fun or Safety Committee

What you will accomplish as an Traffic Systems Technician at TAPCO

We are seeking a skilled ITS Technician to join our team responsible for the maintenance, installation, and troubleshooting of Intelligent Transportation Systems. The successful candidate will play a key role in ensuring the efficiency, safety, and reliability of traffic management systems, including traffic signals, dynamic message signs, cameras, network equipment and other ITS infrastructure. This position will work with contractors to install new devices, train users how to operate them, as well as perform periodic maintenance of all types of Intelligent Transportation Systems and TAPCO Made products. A background in computers and networking, AC/DC electrical systems and fiber optics is preferred.

Essential Duties and Responsibilities

• Perform installation, maintenance, and repairs to a wide variety of electronic, computer, communication, network and other systems.
• Safely operate related tools and equipment.
• Operate related computer systems and software.
• Provide technical phone support to customers, contractors, distributors and TAPCO employees.
• Troubleshoot and repair equipment including diagnosing electronic failures to the board level.
• Maintain accurate records and prepare field reports.
• Communicate effectively; establish and maintain effective working relationships with other employees, contractors, and customers.
• Implement and manage software and firmware changes.
• Installing new software and hardware onto various devices such as PCs and proprietary hardware.
• Familiarity with configuration and operation of software programs that control products serviced by TAPCO.

Potential to travel outside the state of Wisconsin

Required Knowledge/Skills/Ability

Associate\'s degree in electronics, or consummate on-the-job experience. Two years of industry experience in field service and troubleshooting. Good working knowledge of\...

Equal Opportunity Employer

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities