ITM Teller

Cinfed Insurance LLC; Cincinnati (OH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Paid training

401(k) match

PTO & holidays

Tuition reimbursement

Full benefits

Job summary

Cinfed Credit Union is seeking a friendly, detail-oriented member service representative to assist members with transactions and inquiries at our Cincinnati area branch. You will handle daily operations, promote financial solutions, and provide accurate, efficient ITM and teller support.

A HS diploma and at least 6 months of related experience are required; background check is part of our pre-employment process.

Qualifications

• High school diploma or equivalent required.
• At least 6 months of similar or related experience.
• Must pass a pre-employment background check (credit, criminal, and drug).

Responsibilities

• Relationship Building: Develop professional and interpersonal connections with our members.
• Member Advocacy: Actively promote Cinfed’s products and services to help members succeed financially.
• Daily Operations: Provide efficient, accurate, and friendly service for all financial transactions through our interactive teller machines (ITM).

Skills

Customer service

Interpersonal skills

Accuracy

Detail oriented

Education

High school diploma or equivalent

Tools

ITM operations

Job description

Join a Community That Cares

At Cinfed Credit Union, we’re a member-first organization—and as an employee, you’re a member, too! We’ve worked hard to create a workplace that feels like a community, filled with people who truly care about each other’s success. Our mission is to be the first choice in financial solutions by helping our neighbors reach their goals and making a real impact on their lives.

We’ve been named a Cincinnati Top Workplace for 11 consecutive years!

What We Offer

• Competitive Pay: Starting rate of $18.00 per hour. You’re also eligible for incentive pay based on performance (both your and the credit union’s).
• Comprehensive Training: 30 days of paid training to set you up for success.
• Financial Future: Generous 401(k) match up to 6%.
• Time Off: Accrued PTO plus up to 11 paid holidays.
• Growth: We prioritize promoting from within and offer up to $2,500 tuition reimbursement annually.
• Full Benefits: Health, Vision, and Dental insurance available.

The Ideal Candidate

You’re a \"people person\" who enjoys building relationships and has a knack for details. You should have:

• Excellent customer service or retail skills.
• A high level of trust, diplomacy, and professionalism.
• Strong math skills and proficiency with computer applications.
• A focus on accuracy and attention to detail.

Key Responsibilities

• Relationship Building: Develop professional and interpersonal connections with our members.
• Member Advocacy: Actively promote Cinfed’s products and services to help members succeed financially.
• Daily Operations: Provide efficient, accurate, and friendly service for all financial transactions through our interactive teller machines (ITM).

Qualifications

• Education: High school diploma or equivalent.
• Experience: At least 6 months of similar or related experience.
• Requirements: Must pass a pre-employment background check (credit, criminal, and drug).

Work Schedule: M-F 8:30AM - 5:30PM and Rotating Saturdays 8:30AM - 1:30PM

Cinfed Credit Union is an Equal Opportunity Employer