ITIL Service Desk Manager_VOICE_ITSM_W2

US IT Solutions Inc; Cambridge (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology services company is seeking an ITIL Service Desk Manager in Cambridge MA. The ideal candidate will have strong qualifications in ITIL, ITSM, Cisco, VOIP, customer service, and change management. The position offers the opportunity for in-person interviews and requires a strong background in IT service management. If you're focused on delivering high-performance results tailored to client needs, this role is for you.

Qualifications

• Proficient in ITIL framework and practices.
• Strong IT service management (ITSM) knowledge.
• Experience with Cisco technologies and VOIP systems.

Skills

ITIL

ITSM

Cisco

VOIP

Customer Service

Change management

Tools

Cisco

VOIP

Job description

We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . We work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirements.

Job Description

We are looking to fill a position for ITIL Service Desk Manager in Cambridge MA.

Qualifications

• ITIL
• ITSM
• Cisco
• VOIP
• Customer Service
• Change management

Additional Information

In person interview is acceptable for this position.