Item Processing Specialist — Banking Operations

First Security Bank; Searcy (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as an Item Processing Operator 1. This on-site role offers frontline support for balancing and reconciliation activities, with a focus on compliance and accurate record-keeping for banking operations.

You will report to the department manager and handle responsibilities including processing deposits, reviewing transactions, and maintaining documentation while upholding the bank's Core 5 values.

Qualifications

• High School Diploma or GED completion by the end of your graduating year is required.
• 1-2 years post-secondary education and/or customer service, relevant banking, or professional experience is preferred.
• Item Processing, retail banking, and/or Bankway experience are preferred.
• Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.
• Commitment to demonstrating First Security's Core 5 values with customers and coworkers.

Responsibilities

• Ensure compliance with policies, procedures, regulations, and state/federal laws while utilizing best practices and problem-solving techniques.
• Perform quality control on transactions to resolve balancing issues, handle branch bundles, identify transactional concerns, and process remittance payments accurately.
• Review, verify, and process Mobile Deposit Capture and ATM deposit.
• Identify and resolve deposit exceptions to ensure accurate posting.
• Manually enter data from unreadable or poor-quality check images.
• Monitor reports, manage mail and courier deliveries, and ensure timely USPS dispatch.
• Assess risk ratings, report findings, and communicate concerns to management.
• Protect all customer information and bank operations through strict confidentiality.

Skills

Outlook

Word

Excel

Typing

10-key

Internet

Education

High School Diploma or GED

1–2 years post-secondary education or customer service experience

Job description

First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as an Item Processing Operator 1. This on-site role offers frontline support for balancing and reconciliation activities, with a focus on compliance and accurate record-keeping for banking operations.

You will report to the department manager and handle responsibilities including processing deposits, reviewing transactions, and maintaining documentation while upholding the bank's Core 5 values.