Item Processing & ATM Systems Analyst

Northwest Bank; Muncie (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Shift differential

Job summary

Northwest Bank in Muncie, IN is seeking an Item Processing Analyst to oversee daily administration and coordination of the Item Processing Department. You will support branches, monitor systems, and analyze data to improve efficiency and compliance.

Responsibilities include preparing departmental reports, balancing ledgers, and collaborating with IS and vendors on system enhancements. The role may require off-hours work and travel for projects and testing.

Qualifications

• Bachelor's Degree in Business, Finance, or related experience
• 3-5 years Item Processing experience
• Experience with system testing and procedure writing

Responsibilities

• Prepare departmental reports and analysis
• Monitor Item Processing Systems and ATM-related operations
• Identify and resolve Customer Service issues
• Collaborate with business leads to understand deposit process functionality

Skills

Team collaboration

Analytical thinking

Communication

Education

Bachelor's Degree in Business, Finance, or related experience

Job description

Northwest Bank in Muncie, IN is seeking an Item Processing Analyst to oversee daily administration and coordination of the Item Processing Department. You will support branches, monitor systems, and analyze data to improve efficiency and compliance.

Responsibilities include preparing departmental reports, balancing ledgers, and collaborating with IS and vendors on system enhancements. The role may require off-hours work and travel for projects and testing.