Item Processing & ATM Analytics Analyst

LE001 Northwest Bank; United States; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Shift differential

Job summary

Northwest Bank is seeking an Item Processing Analyst to oversee daily administration and coordination across the Item Processing Department, including ATM check deposits, mobile deposits, and GL balancing. You will generate reports, analyze data, and implement improvements to enhance accuracy, efficiency, and compliance.

The role may require after-hours work and travel for special projects, upgrades or testing, and offers a shift differential to compensate for non-standard hours.

Qualifications

• Bachelor's degree in Business, Finance, or related field.
• 3–5 years Item Processing experience.
• 5–6 years experience in system testing, procedure writing, and product development.

Responsibilities

• Prepare departmental reports and analysis.
• Monitor Item Processing Systems and ATM/VTM/TCRs operations and coordinate resolutions.
• Identify and resolve customer service issues.
• Collaborate with business leads on deposit process functionality.
• Document system issues and business requirements for new development.

Skills

Data analysis

Regulatory compliance

Process improvement

Reporting

Cross-functional teamwork

Education

Bachelor's Degree in Business, Finance, or related field

Tools

Microsoft Office

Job description

Northwest Bank is seeking an Item Processing Analyst to oversee daily administration and coordination across the Item Processing Department, including ATM check deposits, mobile deposits, and GL balancing. You will generate reports, analyze data, and implement improvements to enhance accuracy, efficiency, and compliance.

The role may require after-hours work and travel for special projects, upgrades or testing, and offers a shift differential to compensate for non-standard hours.