Item Processing Analyst: Data & Process Optimization

Northwest Bank; Warren (Warren County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Shift differential

Job summary

Northwest Bank is seeking an Item Processing Analyst to oversee daily administration and coordination of the Item Processing Department. Responsibilities include processing ATM/Check Deposits, reviewing data, creating reports, and optimizing performance while ensuring regulatory compliance.

The role requires collaboration with branches and IS vendors, development of procedures, and participation in special projects. Travel may be required and a shift differential applies.

Qualifications

• Bachelor's degree preferred in Business, Finance, or related field.
• 3–5 years Item Processing experience or related banking experience.
• Experience with system testing, procedure writing, and product development is a plus.

Responsibilities

• Prepare departmental reports and analysis.
• Monitor Item Processing Systems and ATM/VTM operations.
• Identify and resolve customer service issues.
• Collaborate with business leads to understand deposit process functionality.
• Document system issues and requirements for new development.
• Support branches and other departments with timely communications.

Skills

Data analysis

Reporting

Process improvement

Regulatory knowledge

Communication

Education

Bachelor's degree in Business/Finance related field

Tools

SQL

Excel

CRM systems

Job description

Northwest Bank is seeking an Item Processing Analyst to oversee daily administration and coordination of the Item Processing Department. Responsibilities include processing ATM/Check Deposits, reviewing data, creating reports, and optimizing performance while ensuring regulatory compliance.

The role requires collaboration with branches and IS vendors, development of procedures, and participation in special projects. Travel may be required and a shift differential applies.