ITCD Programs Supervisor

Ozark Center; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

Ozark Center is seeking an ITCD Program Coordinator to oversee the Integrated Treatment for Co-Occurring Disorders program, supervise ITCD specialists and support staff, and serve as the clinical liaison within the agency and with partner coordinators. The role requires experience with co-occurring disorders, trauma-informed practices, and a warm, empathic approach to recovery.

You will ensure fidelity to ITCD standards, train staff, coordinate referrals, document activities, and maintain

Qualifications

• HS diploma or equivalent with required eligible graduate degree or certification to qualify as a QMHP or QAP.
• Experience with individuals with co-occurring disorders in mental health, substance use, or justice system settings.
• Knowledge of trauma-informed care principles.

Responsibilities

• Ensures ITCD Fidelity standards are met per the evidences-based model and organizational standards.
• Provides training and supervision to assigned staff to ensure ITCD fidelity and care quality.
• Manages program referrals and assigns clients to team members for caseload management.
• Ensures COD assessments and safety plans are completed within timelines and guidelines.
• Performs documentation and reporting, including incident reports, and supports after-hours on-call duties.

Education

HS diploma or equivalent w/ QMHP/QAP eligibility

Tools

Clinical supervision

Job description

Job Description Summary: The Integrated Treatment for Co-occurring Disorders (ITCD) Program Coordinator is a qualified mental health professional responsible for oversight of the Integrated Treatment for Co-Occurring Disorders Program. ITCD Program Coordinator will supervise assigned team members (i.e., integrated co-occurring disorders treatment (ITCD) specialists, community support specialists, peer support specialists and will act as the clinical liaison between other program coordinators/identified staff within and outside of the agency. ITCD Program Coordinator will have previous experience in working with individuals impacted by a variety of behavioral health (addiction/substance use and mental health) issues, recognizing that the individuals we serve have often experienced trauma that affects their development and adjustment. ITCD Program Coordinator demonstrates a warm and welcoming empathic, hopeful attitude, conveying a philosophy of co-occurring recovery. ITCD Program Coordinator will be trained in trauma-informed care and will work to help provide services in an environment that is sensitive and responsive which will prevent victimization, use, or trauma as a result of the care received. ITCD Program Coordinator will report to the Director of Adult Community Services.

Education

HS diploma or equivalent with required eligible graduate degree or certification in order to qualify as a QMHP or QAP as listed above;

Work Experiences

Has worked with individuals with co-occurring disorders through mental health, substance use or justice system programs;

Responsibilities

Ensures ITCD Fidelity standards are met per evidenced based model, Ozark Center and DMH standards. Provides training and oversight with assigned staff to ensure ITCD Fidelity, best care practices and job competencies are understood and met. Provides scheduled supervision with assigned team members to ensure best care practices and acceptable levels of direct services are delivered. Manages program referrals and assigns clients to team members to work effectively with caseloads and multidisciplinary treatment team members. Ensures Supplemental COD assessments are completed within timelines per ITCD Fidelity, and client personal safety success plans are completed per guidelines and alert banners are in place per Ozark Center policy. Conducts quality performance activities as established by the program and/or Ozark Center to ensure clinical services are provided with integrity. Reports all critical incidents and staff response to the Director (or designee) as they occur. Provides responsive Administrative on-call duties during after-hours and weekends, as scheduled. Completes all required documentation within established timeframes and according to quality standards set by State and Federal regulations, CARF certifications, and program expectations. Performs all other duties as assigned.

Physical Requirements

Typical office environment. Typical physical demands include prolonged sitting, frequent standing, bending, stooping, and occasional lifting up to 25 pounds. Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed. Requires ability to work under stressful conditions, to adapt to changing schedules, and to effectively resolve conflict. Requires use of personal vehicle for travel and client transportation. Requires good driving skills. The ITCD Program Supervisor will have a valid Driver's License issued by/in State of residency (Class E in Missouri) and maintain automobile insurance coverage levels as specified by Ozark Center. Requires use of personal cell phone to communicate with program staff/supervisor/office staff during work hours. Requires use of a computer TB test upon hire.

Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs. Freeman Health System also operates Ozark Center - the region’s largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women’s and children’s services. The system is supported by more than 7,000 employees and is the only Children’s Miracle Network Hospital in a 70-mile radius. For more information, visit Freeman Health System.