Community Support Specialist - New Directions

Ozark Center; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Freeman Health System's Ozark Center seeks a Community Support Specialist to perform case management for CSTAR clients, guiding them toward recovery and community integration through trauma-informed care and collaborative planning.

You will participate in assessments, develop holistic treatment plans, coordinate services, and advocate for clients while supporting life skills training and resource access within the agency and community.

Qualifications

• QAP or QMHP certification required
• Bachelor's degree in human services from an accredited institution
• Four-year degree with qualifying experience (or any four-year combination)
• AAS in Behavioral Health Support is acceptable
• At least four years of qualifying experience

Responsibilities

• Participate in initial assessment and service plan development for CSTAR individuals.
• Develop a holistic treatment plan addressing physical, mental, emotional and spiritual needs.
• Conduct periodic reassessments to evaluate alterations to the Treatment plan.
• Arrange and refer for services and resources within the agency and community.
• Participate in the inter-disciplinary treatment team to ensure continuity of services.
• Provide training in life skills and resource acquisition.
• Advocate on behalf of clients to obtain needed services.
• Monitor service delivery and follow up to ensure appropriate therapy.

Skills

Social work

Counseling

Psychology

Trauma-informed care

Education

QAP

QMHP

Bachelor's in human services (accredited)

Four-year degree + qualifying experience

Four-year degree + two years qualifying experience

AAS in Behavioral Health Support

Four years qualifying experience

Job description

Job Description Summary

The Community Support Specialist is a staff level person responsible for case management consisting of specific activities with a CSTAR client or on behalf of particular CSTAR client, in accordance with that individual's rehabilitation plan to maximize the client's adjustment and functioning within the community while also achieving sobriety and sustaining recovery. Community Support services are expected to promote client independence, self-sufficiency and use of the community resources beyond the program. They provide services to individuals impacted by a variety of behavioral health (addiction/substance use and mental health) issues, recognizing the individuals we serve often have experienced trauma that affects their development and adjustment. They demonstrate a warm and welcoming empathic, hopeful attitude, conveying a philosophy of dual recovery. They will be trained in trauma-informed care and work to help provide services in an environment that is sensitive and responsive which will prevent victimization, abuse, or trauma as a result of the care received.

Education

• A qualified addiction professional (QAP)
• A qualified mental health professional (QMHP) as defined above
• An individual with a bachelor's degree in a human services field from a college or university included in the U.S. Education's database of accredited schools at http://ope.ed.gov/accreditation
• An individual with any four-year combination of higher education and qualifying experience
• An individual with any four-year degree and two years of qualifying experience
• An individual with an Associate of Applied Science in Behavioral Health Support degree as designated by the department.
• An individual with four years of qualifying experience

Work Experiences

• Preferred work experience in social work, counseling, psychology, or a closely related field and has at least two years of full-time experience in providing community support services.

Responsibilities

• Participate in initial assessment and service plan development for CSTAR individuals.
• Participate in developing a holistic treatment plan for individuals that address the physical, mental, emotional, and spiritual needs of the client.
• Conduct periodic reassessments to evaluate possible alterations to the Treatment plan, conditional on the client's current behavioral functioning.
• Arrange and refer for services and resources for the client within the agency and in the community for necessary support.
• They participate in the inter-disciplinary treatment team to assure continuity and coordination of services delivery to the individual clients.
• The Community Support Specialist (CSS) will provide experimental training in life skills and resources acquisition.
• They advocate on behalf of a client to obtain the services and the quality of service to which that client is entitled.
• The Community Support Specialist will also monitor services delivery and make necessary follow-up to ensure that the client is receiving appropriate therapy.

Physical Requirements

• Normal Office environment.
• Typical physical demands include prolonged sitting, frequent standing, bending, stooping, and occasional lifting up to 25 pounds.
• Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed.
• Requires ability to work under stressful conditions and to work irregular hours.
• TB test upon hire.

The above statements are intended to describe the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Other duties may be assigned.

About Freeman Health System

Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs. Freeman Health System also operates Ozark Center - the region's largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology, neurosurgery, orthopedics, and women's and children's services. The system is supported by more than 7,000 employees and is the only Children's Miracle Network Hospital in a 70-mile radius. For more information, visit Freeman Health System.