Italian-Speaking Remote Agent – Work From Home | Flexible Hours

Tendril; United States; Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

100% remote work

Flexible scheduling

Hourly/session-based pay

Training and ongoing support

International work environment

Professional development

Job summary

Tendril, a fast-growing tech startup, is seeking an Italian-speaking Remote Agent to support outbound calls and connect contacts with Representatives. Work from anywhere with a flexible schedule and no selling.

You will handle gatekeepers, follow scripts, and communicate clearly in Italian, transferring qualified calls to the right team. A quiet workspace and reliable internet are required.

This role offers 100% remote work, hourly pay per session, training, and an international, supportive team.

Qualifications

• Fluent or native-level Italian (C1–C2).
• Basic to intermediate English and Spanish is a plus for internal communication.
• Strong verbal communication and active listening skills.
• Ability to follow scripts, instructions, and established processes.
• Basic computer skills, including familiarity with Google Workspace tools.
• A reliable computer and internet connection.
• A quiet, distraction-free workspace.

Responsibilities

• Join scheduled hourly calling sessions using our platform.
• Make a high volume of outbound calls.
• Communicate with live contacts in Italian and navigate gatekeepers professionally.
• Transfer qualified calls to the appropriate Representatives.
• Handle basic objections using the provided scripts and rebuttals.
• Take accurate notes and record call outcomes in the platform.
• Multitask effectively while maintaining professionalism and call quality.
• Collaborate with a friendly, international team.

Skills

Italian proficiency

Verbal communication

Active listening

Follow scripts

Google Workspace

Reliable internet

Tools

Google Workspace

Job description

Italian-Speaking Remote Agent

100% Remote | Flexible Schedule | Extra Income

Hi! We're Tendril, a fast-growing tech startup helping sales teams succeed. We're looking for motivated, reliable Italian-speaking individuals in Mexico and Latin America who want to earn extra income from home by joining our team of Agents.

About the Role

As a Remote Italian-Speaking Agent, you'll make outbound calls using our platform and connect contacts with our Representatives.

Your job is simple:

• Handle the gatekeeper professionally.

• Follow the provided script.

• Communicate clearly and confidently in Italian.

• Transfer the call to the appropriate Representative when the contact is ready.

No selling. No cold pitching. Just facilitating the connection.

This Role Is Perfect for You If:

• You're looking for a flexible, part-time opportunity from Monday to Friday, with no weekend shifts.

• You want to earn extra income working remotely.

• You're fluent in Italian and comfortable speaking with contacts over the phone.

• You have a quiet workspace and a reliable internet connection.

• You enjoy communicating with people and following clear processes.

• You're dependable, attentive to detail, and comfortable working independently.

What You'll Be Doing

• Join scheduled hourly calling sessions using our platform.

• Make a high volume of outbound calls.

• Communicate with live contacts in Italian and navigate gatekeepers professionally.

• Transfer qualified calls to the appropriate Representatives.

• Handle basic objections using the provided scripts and rebuttals.

• Take accurate notes and record call outcomes in the platform.

• Multitask effectively while maintaining professionalism and call quality.

• Collaborate with a friendly, international team.

Requirements

• Italian proficiency: Fluent or native-level Italian (C1–C2).

• English and Spanish proficiency: Basic to intermediate English and Spanish is a plus for internal communication.

• Strong verbal communication and active listening skills.

• Ability to follow scripts, instructions, and established processes.

• Basic computer skills, including familiarity with Google Workspace tools.

• A reliable computer and internet connection.

• A quiet, distraction-free workspace.

Technical Requirements

• Computer with at least 8 GB RAM.

• Intel Core i5 or AMD Ryzen 5 processor or better.

• Stable internet connection with speeds of at least 100 Mbps.

• Headset with a working microphone.

Previous call center, customer service, telemarketing, or phone-based experience is a plus, but not required.

What We Offer

• 100% remote work: Work from home without commuting.

• Flexible scheduling: Share your availability for scheduled calling sessions.

• Hourly/session-based pay: Earn according to the sessions you work.

• Training and ongoing support: Learn our platform, scripts, and processes.

• International work environment: Collaborate with a friendly, multicultural team.

• Professional development: Strengthen your communication, technology, and remote-work skills.