Italian Deployment Engineer - AI Integrations & Flows

Fonio; Union (NJ); On-site; USD 67,000 - 107,000; Full time

Benefits offered by this job

Focus time

Unlimited budget

Fast shipping

Global customers

Job summary

Fonio, Europe’s market leader for AI phone agents for SMBs, is expanding globally. As Forward Deployed Engineer for the Italian market, you work at the intersection of product and customer setups, translating requirements into robust implementations and going live with integrations, automations, and ongoing optimization.

You collaborate with Product and Go-to-Market to ensure deployments are fast, stable, and repeatable. Italian native or near-native plus strong English are essential.

Qualifications

• Solid coding skills; able to implement independently, not just configure.
• Strong understanding of AI systems and LLMs.
• Experience with APIs, webhooks, auth, and integration patterns.
• Cloud fundamentals: deployments and observability.
• Italian native or near-native; strong English.

Responsibilities

• Capture customer requirements and translate into implementation plans.
• Build and roll out fonio setups in production: workflows, prompts, guardrails.
• Implement integrations with third-party systems: APIs, webhooks, CRM, etc.
• Develop smaller features and glue code to map customer cases.
• Debug production issues: calls, flows, edge cases, fast fixes.
• Create deployment templates and playbooks for scalable setups.
• Provide product feedback with concrete prioritization to the team.

Skills

Coding skills

AI systems

Workflow design

APIs & Webhooks

Cloud fundamentals

English proficiency

Italian language

Tools

TypeScript

Python

SQL

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Job description

Fonio, Europe’s market leader for AI phone agents for SMBs, is expanding globally. As Forward Deployed Engineer for the Italian market, you work at the intersection of product and customer setups, translating requirements into robust implementations and going live with integrations, automations, and ongoing optimization.

You collaborate with Product and Go-to-Market to ensure deployments are fast, stable, and repeatable. Italian native or near-native plus strong English are essential.