Hands-On AI Voice Engineer (Italian, Production Calls)

present of AI; Union (NJ); On-site; USD 90,000 - 140,000; Full time

Job summary

fonio.ai is seeking a hands-on engineer to get AI phone agents running for Italian customers. You will gather what a customer needs, build the setup, connect it to business tools, and fix issues quickly when calls go live.

The role requires near-native Italian and strong English, plus the ability to code independently and understand LM behavior. You will gain daily exposure to production voice AI, work with calendar APIs, and test against real-world inputs, building templates and playbooks to

Qualifications

• Strong Italian language skills and good English.
• Ability to code independently and troubleshoot.
• Experience with production voice AI and live calls.
• Familiarity with workflow tools and testing workflows.

Responsibilities

• Gather customer needs and define setup requirements.
• Build AI phone agent setup and integrate with business tools.
• Test and fix issues quickly during live calls.
• Create templates and playbooks to scale repeatable setups.

Skills

Italian fluency

English fluency

Independent coding

LM behavior knowledge

Tools

n8n

Monitoring tools

Job description

fonio.ai is seeking a hands-on engineer to get AI phone agents running for Italian customers. You will gather what a customer needs, build the setup, connect it to business tools, and fix issues quickly when calls go live.

The role requires near-native Italian and strong English, plus the ability to code independently and understand LM behavior. You will gain daily exposure to production voice AI, work with calendar APIs, and test against real-world inputs, building templates and playbooks to