ITAD Project Coordinator for Multi-Site Deployments

Guardian; Hackensack (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health & Dental Benefits

Life, Disability & AD&D Insurance

PTO

401(k) with Company Match

Career Development & Training

Client-facing role

Job summary

Guardian is seeking a Client Services Coordinator to act as the hub of complex ITAD field projects across multiple technicians and sites. You’ll plan, schedule, staff, and communicate readiness, ensuring projects stay on track and risks are surfaced early.

This role offers hands-on coordination, clear ownership, and direct client interaction in a fast-paced environment. Based at Guardian HQ in South Hackensack, NJ, the position requires strong written and verbal skills, travel up to 25%, and a

Qualifications

• Experience coordinating projects in operations, logistics, field services, or technical environments.
• Comfort working with field teams' schedules and travel coordination.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate Complex ITAD Projects: Plan and coordinate data erasure, data center decommissioning, and other advanced ITAD services. Confirm scope timelines, staffing requirements, travel needs, and dependencies before work begins.
• Partner With Field Support and Technicians: Work directly with Field Support and field technicians to ensure alignment and clarity on readiness. Confirm technician assignments, travel plans, access requirements, equipment needs, and job sequencing.
• Manage Project Communication: Serve as a central point of coordination for internal stakeholders and select client communications. Provide clear updates, manage changes, and elevate risks before they impact delivery.
• Track Progress and Resolve Issues: Monitor active projects for timing gaps, documentation issues, or execution risk. Resolve what is within scope and upscale issues quickly when intervention is required.
• Support Documentation and Closeout: Ensure chain‑of‑custody records, certificates of data destruction, asset inventories, and project documentation are complete, accurate, and submitted on time. Prepare projects for clean closeout and billing.
• Maintain System Accuracy: Keep ERP, CRM, and project tracking tools accurate and current. Complex projects fail when data is wrong. Your role prevents that.

Skills

Project coordination

Operations coordination

Logistics coordination

Client communication

Travel coordination

Multitasking

Job description

Guardian is seeking a Client Services Coordinator to act as the hub of complex ITAD field projects across multiple technicians and sites. You’ll plan, schedule, staff, and communicate readiness, ensuring projects stay on track and risks are surfaced early.

This role offers hands-on coordination, clear ownership, and direct client interaction in a fast-paced environment. Based at Guardian HQ in South Hackensack, NJ, the position requires strong written and verbal skills, travel up to 25%, and a