ITAD Driver / Warehouse Associate

PCs for People; Hampton (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health & Wellness Insurance

401(k) with match

Paid time off

Job summary

PCs for People, a national nonprofit, seeks a full-time ITAD Driver / Warehouse Associate. You will drive and handle warehouse tasks, loading and unloading equipment, while representing the organization at client sites and following DOT regulations.

The role combines driving with warehouse duties, including sorting donated equipment and maintaining safety standards. A strong customer-service mindset and ability to work independently are essential.

Qualifications

• Strong communication and customer-service mindset.
• Ability to stay calm and solution-focused under pressure.
• Self-directed and analytical thinker.

Responsibilities

• Drive a 20'–26' box truck (no CDL) to pick up and deliver computer equipment.
• Perform pre-trip inspections and follow DOT safety requirements.
• Load and palletize equipment at client sites; assist on-site sorting.
• Maintain vehicle cleanliness, fuel, and supplies.
• Document transfer of ownership paperwork at client sites.
• Communicate professionally with donors and clients about our mission.
• Meet KPI targets for timely and accurate deliveries and pickups.
• Load/unload equipment and record inventory in the CRM.
• Assist with sorting, palletizing, and processing donated equipment.
• Keep the warehouse clean, safe, and organized.
• Support bulk order fulfillment and equipment distribution.
• Follow NAID procedures for secure handling of data devices.
• Comply with internal safety, vehicle, and environmental standards.

Skills

Communication

Customer service

Safety consciousness

Problem solving

Job description

About PCs for People

PCs for People is a national nonprofit dedicated to closing the digital divide and protecting our environment through electronic recycling. As a Warehouse Driver at PCs for People, you won’t just be transporting electronics—you’ll help bridge the gap in digital access for underserved communities and promote responsible, sustainable recycling.

Description

About PCs for People: PCs for People is a national nonprofit dedicated to closing the digital divide and protecting our environment through electronic recycling. As a Warehouse Driver at PCs for People, you won’t just be transporting electronics—you’ll help bridge the gap in digital access for underserved communities and promote responsible, sustainable recycling.

About The Role: PCs for People is seeking a full-time ITAD Driver / Warehouse Associate to join our growing team. This role combines driving and warehouse operations, with majority of your time spent on the road loading and unloading equipment, and the remaining hours supporting our warehouse operations. You’ll represent PCs for People at client locations, ensuring safe, timely, and professional service while embodying our mission. Additionally, this associate must follow DOT regulations, including DOT physicals, to keep themselves and others safe while driving.

Key Role Responsibilities

• Drive a 20'–26' box truck (no CDL required) to safely pick up and deliver computer equipment
• Perform pre-trip inspections and follow DOT safety requirements
• Manually load and palletize equipment at client sites (clients do not assist with loading)
• Pre-sort equipment on site during pickups to facilitate smoother sorting at the warehouse
• Maintain and secure vehicle cleanliness, fuel, and supplies
• Complete and document Transfer of Ownership paperwork at client sites
• Communicate professionally with donors and clients about our mission and processes
• Meet KPI targets for timely and accurate deliveries and pick-ups

Warehouse Operations

• Load/unload equipment, weigh and label bins, and record inventory accurately in the CRM
• Assist with sorting, palletizing, and processing donated equipment
• Keep the warehouse clean, safe, and organized
• Support bulk order fulfillment and equipment distribution

Safety & Compliance

• Follow all NAID certification procedures for secure handling of data-containing devices
• Comply with internal safety, vehicle, and environmental standards
• Participate in routine safety checks, audits, and emergency procedures
• Other duties as requested

Requirements

• Valid driver’s license (no CDL required) with a clean 3 year driving record
• Ability to pass a DOT medical exam, pre-employment drug screen, and follow post accident screening requirements
• Ability to lift 50 lbs frequently, and up to 75 lbs occasionally
• Strong communication skills and customer service mindset
• Stay calm and solution-focused under pressure
• Self-directed, self-motivated, and a strong analytical thinker
• Commitment to safety, teamwork, and mission
• Interest in computers, internet, people and technology
• Forklift experience a plus

What We Value

• Genuine interest in people, technology, and digital equity
• Compassionate, curious, and community-minded
• Graceful under pressure and adaptable in dynamic situations
• Collaborative teammate who brings energy and empathy to every interaction
• Self-motivated and solutions-oriented thinker
• Previous networking and/or installation experience highly desirable

Physical Requirements

• Prolonged periods of sitting while driving and standing while performing warehouse tasks
• Ability to frequently lift or move items up to 50 pounds, and occasionally up to 75 pounds
• Frequent use of computer, handheld devices, or other office/warehouse equipment
• Regular bending, kneeling, crouching, reaching, and climbing in and out of vehicles
• Capability to work in indoor and outdoor environments, including non–temperature-controlled spaces
• Manual dexterity to handle tools, equipment, and small components
• Extended periods of walking, standing, loading, and unloading throughout the workday
• Visual acuity to read labels, follow routes, and perform detailed tasks
• Commitment to following physical safety protocols and proper lifting techniques

We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment.

Compensation & Total Rewards

At PCs for People, we are committed to providing fair, equitable, and transparent compensation. The final base salary offer for this role will be determined based on a variety of factors, including the candidate’s specific geographic location, relevant skills, specialized experience, and education or certifications.

Benefits

• Health & Wellness: Comprehensive medical, dental, and vision insurance options.
• Retirement: A 401(k) plan with a 100% match on the first 3% deferred and 50% match on the next 2% deferred.
• Time Off: Vacation and Paid Sick Leave accrued based on hours worked, plus 12 paid company holidays.

EEO Statement

PCs for People is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other legally protected status. We encourage applications from individuals with diverse backgrounds and lived experiences that align with our mission of digital equity and community empowerment.