IT Workplace Administrator

Blackmere Consulting, LLC

Austin (TX)

Remote

USD 70,000 - 100,000

Full time

14 days+

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Job summary

Blackmere Consulting, LLC is seeking an IT Workplace Administrator for a remote position in Austin, TX. You will play a crucial role in optimizing endpoint tools and support across IT and engineering teams while managing compliance and security. This temp-to-hire opportunity offers growth and mentoring within a collaborative environment focused on innovation and IT service excellence.

Qualifications

2+ years of experience with Intune required, Jamf preferred.
Strong comfort with Windows, familiarity with macOS a plus.
Experience with endpoint security standards.

Responsibilities

Configuring and managing endpoint tools for policy and compliance.
Handling escalated support tickets and partner with Engineering.
Writing and maintaining clear documentation for systems.

Skills

Experience with Intune

Scripting skills in PowerShell or Bash

Communication skills

Endpoint lifecycle management

Familiarity with SaaS applications

Education

Degree in IT, Computer Science, or equivalent hands-on experience

Tools

Windows environment

Jira

Intune

Jamf

Job description

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CEO & Founder at Blackmere Consulting | Executive Recruitment Expert | Cybersecurity, AI, Cloud, & Data Engineering Talent Architect

IT Workplace Administrator

Location: Remote – Austin, TX or Boston, MA ONLY

Are you someone who thrives in a fast-paced environment, enjoys solving complex technical puzzles, and finds satisfaction in making the workplace run seamlessly? One of Blackmere’s innovative clients is seeking an IT Workplace Administrator for a 6-month temp-to-hire opportunity supporting a globally distributed, cloud-native team.

This is more than just endpoint support — it’s a chance to contribute to the evolution of a secure, intelligent IT workplace. You’ll become an integral part of a small, high-impact team where your curiosity is encouraged, your voice is valued, and your work directly impacts how teams collaborate and innovate.

What You’ll Be Doing

As an IT Workplace Administrator, you’ll support both Mac and Windows environments, acting as a key support partner across IT, engineering, and security teams. Your core focus will be managing and optimizing endpoint platforms like Intune and Jamf, ensuring compliance, security, and performance across a variety of devices.

Your day-to-day will include:

Configuring and managing endpoint tools (Intune, Jamf) for enrollment, policy, compliance, and software deployment
Developing, testing, and deploying applications and security policies
Handling escalated support tickets and partnering with the Engineering team for deeper technical troubleshooting
Acting as a liaison between Workplace Experience and Engineering to ensure the smooth resolution of IT issues
Supporting a range of SaaS applications, including Slack, Okta, and Google Workspace
Using Jira to manage and track support workflows
Writing and maintaining clear, user-friendly documentation for systems and support procedures

What You Bring

2+ years of experience with Intune (required) and/or Jamf (preferred) in a fast-paced or high-growth environment
Strong comfort with Windows environments and working familiarity with macOS, or an eagerness to learn
Experience with endpoint lifecycle management, compliance, and security standards
Scripting skills in PowerShell, Bash, or similar for automation and efficiency
Excellent communication and collaboration skills — you’ll support everyone from engineers to business users
Familiarity with SaaS ecosystems and platforms like Slack, Okta, and Google Workspace
Experience with ticketing systems, preferably Jira
A degree in IT, Computer Science, or equivalent hands-on experience

Bonus Points For

Certifications in Intune, Jamf, or endpoint security platforms
Experience supporting globally distributed teams
A strong troubleshooting mindset and desire to learn through exposure to new tools and technologies

Why This Role Rocks

This is a temp-to-hire opportunity designed to evolve into a long-term role — the ideal chance to demonstrate your value while being supported by a high-trust, collaborative culture. You’ll join a company on a mission to make the internet safer and more secure — and that mission drives everything they do.

You'll also be mentored by experienced engineers and work under a thoughtful and engaged manager who supports team growth, autonomy, and innovation. The environment is flexible, fast-moving, and filled with opportunity for learning. If you're passionate about IT service excellence, endpoint security, and expanding your technical horizons, this could be your next big move.

*****While this position is remote, we are only entertaining candidates who are currently located in the Austin, TX, or Boston, MA, areas.*****

Blackmere is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Seniority level