IT Warranty Repair

Electronic Strategies, Inc; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Electronic Strategies, Inc. is seeking an IT Warranty Repair Technician to diagnose and repair customer laptops under warranty. You will work with a team to troubleshoot issued devices and ensure timely repairs, including coordinating pickup and delivery to customer sites.

The ideal candidate is self-motivated with analytical and problem-solving skills and a willingness to travel locally to customer locations to collect and drop off equipment.

Qualifications

• Self-motivated with strong analytical and problem-solving abilities.
• Team-oriented with ability to work in a group.
• Must have a valid driver's license and ability to travel to customer sites.

Responsibilities

• Troubleshoot and diagnose incoming laptops.
• Document findings and request appropriate replacement parts.
• Deliver and pickup laptops at customer sites (must have a valid driver’s license).

Skills

Self-motivation

Analytical skills

Problem-solving

Teamwork

Valid driver's license

Job description

We are currently searching for an IT Warranty Repair Technician. In this role, you will diagnose and repair customers’ laptops. The ideal candidate must be self-motivated, have analytical and problem-solving skills and work well in a group setting. Additionally, this role will also require this candidate to pick up and deliver equipment to our customers.

Responsibilities

• Troubleshoot and diagnose incoming laptops
• Document findings and request appropriate replacement parts
• Deliver and pickup laptops at customer sites (must have a valid driver’s license)