IT Vendor/Contract Manager

SBS Creatix; St. Louis (MO); On-site; USD 85,000 - 110,000; Full time

Job summary

SBS Creatix in the United States (Missouri) seeks an IT Vendor/Contract Manager to oversee vendor relationships and contract administration for hardware and software vendors. You will gather market knowledge, coordinate with internal teams, negotiate statements of work, monitor performance, and resolve issues to support software releases and IT initiatives.

The role requires strong communication, negotiation, and a practical understanding of project management and SDLC, with the ability to

Qualifications

• Bachelor's degree in a related field, specialized training, or equivalent work experience.
• Two (2) years of relevant technical or business work experience.
• General understanding of project management methodologies and software development lifecycles.

Responsibilities

• Manage relationships between the organization and external vendors.
• Administer contracts with hardware and software vendors.
• Gather and maintain knowledge of the external marketplace, serving as an internal resource on vendor offerings and options.
• Interact with vendors to resolve escalated issues and plan for future software releases.
• Resolve complaints, process adjustments, and correct errors related to a defined set of products, services, or vendor issues.
• Monitor vendor performance and progress against complex statements of work.
• Manage statements of work for contracted labor.
• Conduct simple negotiations with established vendors.

Skills

Vendor management

Contract administration

Negotiation

Stakeholder communication

Education

Bachelor's degree in related field

Job description

We are seeking an IT Vendor/Contract Manager to oversee vendor relationships and contract administration for hardware and software vendors. This role requires strong negotiation skills and the ability to manage statements of work in a fast-paced environment.

Primary Responsibilities

• Manage relationships between the organization and external vendors
• Administer contracts with hardware and software vendors
• Gather and maintain knowledge of the external marketplace, serving as an internal resource on vendor offerings and options
• Interact with vendors to resolve escalated issues and plan for future software releases
• Resolve complaints, process adjustments, and correct errors related to a defined set of products, services, or vendor issues
• Monitor vendor performance and progress against complex statements of work
• Manage statements of work for contracted labor
• Conduct simple negotiations with established vendors

Qualifications

• Bachelor's degree in a related field, specialized training, or equivalent work experience
• Two (2) years of relevant technical or business work experience
• General understanding of project management methodologies and software development lifecycles

Position Characteristics

This role requires a thorough understanding of fundamental IT tools and concepts, applied to make independent, practical contributions to moderately complex IT initiatives. The successful candidate will operate under general supervision while demonstrating sound business acumen, effective problem resolution, and the ability to communicate technical subject matter clearly to varied stakeholders.