Clinical IT Training Specialist

University of Southern California; Los Angeles (CA); On-site; USD 84,000 - 138,000; Full time

Job summary

Keck Hospital of USC seeks an IT Training Specialist to educate staff on new technology and applications, including end user and new employee training, post-implementation optimization, and instructional design across labs, eLearning, webinars, and large-scale trainings.

Responsibilities include scheduling classes, developing self-paced learning, manuals, and performance assessment, while coordinating with project teams in a dynamic healthcare environment.

Qualifications

• Bachelor’s Degree in a related field.
• 2–3 years of IT training experience, preferably in a healthcare setting.
• Experience working in large and dynamic project environment.
• Proficiency in Cerner Bundle of Applications, Particularly Registration, Scheduling, and PowerChart.
• Proficiency in Microsoft Office suite of applications.
• Significant experience training business applications such as Kronos, Lawson, etc.
• Solid knowledge of the workflow of business and clinical applications.
• Mastery of an eLearning authoring tool, preferably Captivate.
• Significant hands-on experience developing a range of quick reference guides.
• Mastery of utilizing SnagIt.
• Proven track record of excellence as a professional.

Responsibilities

• Present information using a variety of instructional techniques and formats (role playing, team exercises, group discussions, videos, lectures).
• Schedule classes based on classroom, equipment, and instructor availability.
• Create self-paced learning avenues using video, audio and other computer-based learning tools.
• Develop or obtain training procedure manuals and guides and course materials.
• Develop classroom style training programs for new applications and hardware.
• Monitor, evaluate and record training activities and program effectiveness.
• Evaluate training materials prepared by departmental instructors (outlines, text, handouts).
• Assess training needs through surveys, interviews with employees, focus groups, and consultations with managers or end users.
• Design, plan, organize and direct orientation and training for employees on IT applications.
• Keep up with technology developments by reading current journals, books and magazines.

Skills

IT training experience

Project management

End user training

Education

Bachelor’s Degree in a related field

Tools

Cerner Applications

Captivate

SnagIt

Kronos

Lawson

PowerChart

Job description

Keck Hospital of USC seeks an IT Training Specialist to educate staff on new technology and applications, including end user and new employee training, post-implementation optimization, and instructional design across labs, eLearning, webinars, and large-scale trainings.

Responsibilities include scheduling classes, developing self-paced learning, manuals, and performance assessment, while coordinating with project teams in a dynamic healthcare environment.