IT Training Assistant — Classroom Tech Coach

Per Scholas; Buffalo (NY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Over 40 days PTO annually

Comprehensive Medical Coverage (Cigna,

Kaiser Permanente

Dental and Vision Insurance

401(k) with 100% employer match up to

Employee Assistance Program (EAP)

Parental Leave (up to 6 weeks)

Job summary

Per Scholas is seeking an Information Technology Support Instructional Assistant to join the Buffalo Training Department. This role trains students to become entry- to mid-level technicians, assisting the lead instructor and managing classroom operations.

The position emphasizes hands-on teaching, collaboration with instructors, and a commitment to Per Scholas’ mission of expanding access to tech careers. Competitive hourly pay and comprehensive benefits accompany the role.

Qualifications

• CompTIA A+ certification required
• Ability to teach in an interactive, hands-on style
• Strong communication and teamwork abilities
• Willingness to adapt to schedule changes and contribute to continuous improvement

Responsibilities

• Assist the lead instructor in class and in administration of the class.
• Grade and review assessments, class projects, and materials; enter grades into LMS.
• Update Salesforce data as needed and support curriculum updates.
• Review curriculum materials weekly and report errors to instructor/ curriculum team.
• Prepare daily agenda and schedule time with instructor/students to discuss challenges.
• Manage learner areas and tech supply inventory; attend weekly team meetings with updates.
• Monitor classroom operations (audio/video) and ensure smooth class progress.
• Provide tutoring to underperforming learners and assist with group study sessions.

Skills

CompTIA A+

Teaching

Team oriented

Communication

Tools

Salesforce

Job description

Per Scholas is seeking an Information Technology Support Instructional Assistant to join the Buffalo Training Department. This role trains students to become entry- to mid-level technicians, assisting the lead instructor and managing classroom operations.

The position emphasizes hands-on teaching, collaboration with instructors, and a commitment to Per Scholas’ mission of expanding access to tech careers. Competitive hourly pay and comprehensive benefits accompany the role.